Field Performance Engineer (Fire Protection)

Location: Liberty, SC, United States; onsite when not traveling. Travel to field sites is required, typically 2–5 trips per month with overnight stays and sometimes short-notice deployment.

Company

hirify.global brings together pipe preparation, joining, hanging, flow-management, and fire protection products through brands including Anvil, Gruvlok, Sharpe, SCI, ABZ, and Reliable Automatic Sprinkler.

What you will do

• Own end-to-end management of claim-defective customer returns, including RMA/FSR cases.
• Conduct field investigations, site inspections, evidence collection, forensic analyses, and root-cause evaluations of product failures.
• Apply engineering, metallurgy, materials, and failure-analysis methods; design experiments and prepare detailed technical reports.
• Work with Legal, Quality, Engineering, Manufacturing, customers, contractors, and end users on claims defense, litigation, subrogation, and risk mitigation.
• Support depositions and expert testimony, communicate difficult conclusions professionally, and ensure alignment with NFPA 13, NFPA 25, UL, and other applicable standards.
• Identify failure trends, improve products, and standardize investigation processes across the company.

Requirements

• Bachelor’s degree in Mechanical Engineering, Fire Protection Engineering, Civil Engineering, Forensic Engineering, or a related field is strongly preferred.
• 8–10+ years of experience in mechanical systems, product investigation, forensic engineering, or related manufacturing, construction, automotive, or fire-protection industries.
• Strong understanding of construction practices and mechanical product applications.
• Working knowledge of NFPA 13 and 25, UL standards, and industry compliance requirements.
• Experience with metallurgy, materials science, failure mechanisms, manufacturing processes, and quality-assurance methodologies.
• Ability to conduct structured investigations, design experiments, and communicate technical findings clearly.
• Strong interpersonal and communication skills for working with customers in potentially adversarial situations.
• Willingness and flexibility to travel frequently, respond to field events on short notice, and work onsite in Liberty, SC between trips.
• Demonstrated stability in career progression.

Culture & Benefits

• Full-time engineering position supporting products that protect people, property, commercial buildings, industrial facilities, infrastructure, and critical systems.
• Access to onsite forensic equipment and engineering resources in Liberty, SC.
• Collaboration across Legal, Quality, Engineering, Manufacturing, customers, contractors, and end users.
• Equal opportunity employment is provided in accordance with applicable law.

Hiring process

• Application and review, followed by a phone screen with the recruiting team.
• Hiring manager interview and onsite interview.
• Offer and hire stages.