Product Specialist (SaaS)

Location: Stockholm, Sweden; hybrid setup from the Stockholm HQ

Company

hirify.global is a fast-growing global SaaS company building a Creative Intelligence Platform that helps enterprise brands predict, create, and optimize advertising across channels, with an ongoing company-wide AI transformation and agentic workflows.

What you will do

• Partner with Customer Success and Sales to drive product adoption and value realization.
• Lead technical discovery, translate customer requirements into hirify.global solutions, and deliver tailored demos, evaluations, and proofs of concept.
• Design integration and solution architecture covering data feeds, APIs, ad server and DSP connections, and customer data flows.
• Support security reviews and answer questions about integrations, data handling, and platform capabilities.
• Own root-cause analysis and hands-on troubleshooting for complex integration, feed, implementation, account, creative, and API issues.
• Train customers, recommend best practices, represent customer feedback to Product and Tech, mentor colleagues, and improve scalable Customer Operations processes.

Requirements

• Experience as a Product Specialist, Solutions Engineer, Technical Consultant, or in a similar role, ideally across both pre-sales and post-sales.
• Hands-on technical experience with HTML/CSS, data feeds, and APIs, including independently debugging complex issues.
• Experience owning complex customer projects from discovery through adoption.
• Knowledge of creative technology, digital marketing, or SaaS workflows, with familiarity with security, SSO, and data privacy topics.
• Consultative and commercially aware mindset, with confidence to challenge requirements and make recommendations.
• Strong communication skills when working with engineers and marketing leads.
• Self-starting and collaborative approach in a lean, distributed team, with the ability to build processes rather than only follow them.

Culture & Benefits

• Hybrid work alongside Customer Success, Sales, Product, and Tech from the Stockholm HQ.
• Values include Collaboration, Passion, and Challenge, with team activities such as padel tournaments, webinars, Friday beers, and Level-up Hackathons.
• Benefits include ITP1 pension, health allowance, parental leave top-up, and health care insurance.
• Applications are welcomed from candidates of all backgrounds, experiences, and abilities.