Junior HR Advisor - London (37.5 hours)

Location: London, United Kingdom; Head Office UK; 37.5 hours

Company

hirify.global is a retail company focused on its people, technology, and human capital.

What you will do

• Provide first-line Employee Relations advice and coaching to Store and Area Managers on low-level employee relations matters.
• Support absence management, probation reviews, investigations, disciplinary and grievance processes, and performance concerns.
• Review meeting scripts, coordinate ER meetings and investigations, prepare documentation, and take notes when required.
• Maintain HR toolkits, guidance, templates, employee relations records, case trackers, and the HR Advice inbox and tickets.
• Prepare employment-related correspondence, coordinate training, and support data collection, reporting, audits, reviews, and HR initiatives.
• Escalate complex or high-risk cases and collaborate with the wider HR team on projects and business initiatives.

Requirements

• Previous experience providing Employee Relations advice and support to managers, including handling low-level ER matters, is essential; experience in retail, hospitality, or another fast-paced customer-facing environment is preferred.
• Experience supporting absence, probation, performance, disciplinary, and grievance processes.
• Familiarity with HR systems, processes, and employment-related documentation.
• Strong organisational skills, attention to detail, and the ability to manage multiple priorities.
• Strong communication and relationship-building skills, with the ability to work effectively with stakeholders at all levels.
• Proactive and resilient, with a positive, solution-focused approach and the ability to work independently and as part of a team.
• Strong analytical, problem-solving, and decision-making skills.
• Ability to provide feedback, coach managers, and positively challenge where appropriate.
• Adaptability in a fast-paced, changing environment, curiosity, eagerness to learn, and commitment to continuous professional development.
• Enthusiasm for new technologies and innovative ways of working, including AI to improve efficiency and the employee experience.

Culture & Benefits

• Training and development opportunities.
• Discretionary annual bonus scheme.
• hirify.global employee discount.
• Wellbeing initiatives and an Employee Assistance Programme.
• Company and team events.