Senior Specialist, Knowledge Management (Strategy & Transformation Practice)

Location: Mexico City, Mexico

Company

Bain & Company is a global consultancy helping clients define the future, improve performance, and deliver lasting outcomes through integrated expertise and digital innovation.

What you will do

• Provide consulting case teams with curated Bain content, relevant expertise, resource recommendations, summaries, and bespoke analysis.
• Capture, process, package, and codify knowledge from client development and case team work into the global intranet.
• Manage metadata, practice pages, content priorities, knowledge gaps, and inputs that improve search, advanced analytics, and AI output.
• Collaborate with Information Services, Practice Centers of Excellence, practice members, and affiliates to develop and deploy knowledge products.
• Analyze practice performance, support annual practice meetings, and drive affiliate engagement through experience-sharing calls and publications.
• Participate in global training, mentoring, and team initiatives; assign, review, and coach junior practice members while managing their daily workplans.

Requirements

• BA or equivalent undergraduate degree with strong academic credentials.
• Preferred 2+ years of professional experience.
• Intellectual curiosity about strategy development and execution, with strong analytical abilities and innovative problem-solving skills.
• Ability to manage multiple priorities in a fast-paced and demanding environment; highly organized and attentive to detail.
• Regular use of AI tools and a growth mindset about their application.
• Ability to work autonomously while collaborating effectively and accepting guided coaching.
• Superior customer service attitude, positive mindset, and high energy.
• Strong communication and presentation skills, including engagement with senior business executives and colleagues across global teams and time zones.
• Strong proficiency in Microsoft Excel, PowerPoint, and Word.

Culture & Benefits

• Permanent full-time employment.
• Work with the Product, Practice and Knowledge department across multiple Bain practices and industries.
• Collaborative environment focused on diversity, inclusion, professional growth, and shared expertise.
• Opportunity to participate in global training, experience sharing, mentoring, and cross-office projects.