Product Manager, Wallet Experience (Fintech)

Location: Mexico. Work model: currently fully remote, with a future transition to a hybrid setup.

Company

hirify.global is a hyper-growth Series C fintech building AI-powered, conversational financial services and cross-border money movement for Latinos in the US, using real-time infrastructure and crypto rails.

What you will do

• Own the wallet experience across the dashboard, WhatsApp conversational flows, account, debit card, rewards, and multi-surface user journeys.
• Simplify stablecoin-backed, non-custodial infrastructure into intuitive financial experiences and define which money states users see.
• Design funding and withdrawal experiences from onboarding through confirmation with the Technical Product Manager responsible for the underlying rails.
• Set the pod roadmap, strategy, and priorities while coordinating engineering, design, leadership, fraud, compliance, operations, and marketing.
• Conduct weekly user research, translate support and operations insights into product decisions, and run experiments across WhatsApp and the dashboard.
• Drive acquisition, activation, retention, and broader product usage through measurable, cross-functional initiatives.

Requirements

• 6+ years of product management or adjacent hands-on builder experience, with extreme ownership and comfort in a fast-paced, ambiguous environment.
• Experience simplifying complex products into clear, intuitive user experiences, ideally in fintech, digital wallets, neobanks, or consumer financial products.
• Experience owning acquisition, activation, or retention funnels and metrics including NPS, retention, and conversion, with concrete examples of product changes that improved results.
• Hands-on user research experience and a strong point of view on experience quality.
• Exceptional ability to align and orchestrate multidisciplinary teams toward a single outcome.
• Strong understanding of APIs, data flows, and architecture, including collaboration with engineers on what to expose or hide.
• Ability to run simple SQL queries and use data to make informed, prioritized decisions.
• Excellent written and verbal communication skills in English and Spanish.
• Equivalent competencies may be considered for the listed requirements.

Nice to have

• Experience with digital wallets, crypto, blockchain, smart contracts, or card issuing and processing.
• Hands-on experience building conversational, chat-based, or messaging-first consumer products such as WhatsApp.
• Experience designing complex onboarding or multi-surface journeys in consumer fintech.

Culture & Benefits

• Competitive salary, initial stock options grant, and annual performance bonus.
• Health, dental, and vision plans.
• Continuous learning opportunities and growth in a dynamic entrepreneurial environment.
• Unlimited PTO and paid parental leave.
• Customer obsession, urgency, extreme ownership, transparent collaboration, and continuous experimentation.