Product Manager, Wallet Experience (Fintech)

Location: Hybrid, New York, USA

Company

hirify.global is a hyper-growth Series C fintech building AI-powered, conversational financial products and real-time infrastructure for Latinos in the US, including remittances, credit, savings, and wallet services.

What you will do

• Own the wallet experience across the dashboard, WhatsApp conversational flows, account, debit card, rewards, and multi-surface user journeys.
• Simplify stablecoin-backed, non-custodial infrastructure into clear experiences for balances, funding, withdrawals, and money states.
• Set the roadmap, strategy, and priorities for a product pod while partnering with engineering and design.
• Conduct weekly user conversations and research, translating support and operations insights into product decisions.
• Form hypotheses, run experiments across WhatsApp and the dashboard, measure results, and ship improvements.
• Coordinate leadership, engineering, design, fraud, compliance, operations, and marketing toward shared outcomes.

Requirements

• 6+ years of product management or adjacent hands-on builder experience, with ownership in fast-paced and ambiguous environments.
• Proven ability to simplify complex products into clear, intuitive experiences, ideally in fintech, digital wallets, neobanks, or consumer financial products.
• Experience owning acquisition, activation, or retention funnels and metrics such as NPS, retention, and conversion, with measurable product results.
• Hands-on user research experience and a strong focus on experience quality.
• Exceptional ability to align and coordinate multidisciplinary teams toward one outcome.
• Understanding of APIs, data flows, and architecture, including what to expose or hide from users; ability to run simple SQL queries and use data for prioritization.
• Excellent written and verbal communication in English and Spanish.
• Equivalent competencies may be considered for the listed requirements.

Nice to have

• Experience with digital wallets, crypto or blockchain, smart contracts, or card issuing and processing.
• Hands-on experience building conversational, chat-based, or messaging-first consumer products such as WhatsApp.
• Experience designing complex onboarding or multi-surface journeys in consumer fintech.

Culture & Benefits

• Hybrid work setup in New York, USA.
• Initial stock options grant, annual performance bonus, and competitive salary.
• Unlimited PTO and paid parental leave.
• Health, dental, and vision plans; 401(k) with employer matching for US-based employees.
• Continuous learning and growth opportunities in an entrepreneurial environment.