Senior HR Associate - Shared Services

Location: Philippines (Remote-First)

Company

hirify.global provides a SaaS-based global employment platform that helps clients hire, onboard, and manage teams in more than 180 countries without establishing local entities.

What you will do

• Support employee lifecycle processes including onboarding, data management, absence management, visa renewals, transfers, and offboarding.
• Prepare employment contracts and amendments, HR policies, benefits and payroll enrollment documents, onboarding guides, employment certificates, and termination certifications.
• Maintain professional and customer records in the proprietary platform, processing new-hire, status-change, benefits, and termination documentation.
• Administer benefits and provide payroll data, including time and expense details, while coordinating with payroll teams and local providers.
• Audit data changes to support accurate and timely payments and maintain HR processes, SOPs, and policies.
• Act as a first point of contact for professionals and customers, resolving queries and coordinating with insurance, payroll, pension, and other local service providers while meeting SLAs.

Requirements

• 2–5 years of HR operations experience; Shared Services Centre experience is required.
• Detailed knowledge of HR procedures and policies.
• Basic knowledge of labor legislation across APAC is advantageous.
• Excellent customer service, stakeholder management, problem-solving, self-motivation, attention to detail, and time-management skills.
• Proficient written and verbal English with the ability to communicate clearly in different settings.
• MS Office literacy.
• Proactive test-and-learn mindset and the ability to quickly master and deploy new AI features and platforms.
• Demonstrated ability to integrate generative AI tools such as Gemini and Notebook LM into daily workflows.
• Ability to work with international, multicultural teams and accommodate different time zones based on customer and professional needs.

Nice to have

• Experience handling offboarding processes.

Culture & Benefits

• 9-month fixed-term contract; immediate availability is preferred.
• Remote-first work environment with flexibility and resources for distributed teams.
• Paid parental leave, flexible time off, spending accounts, medical, dental, and vision insurance.
• Sabbatical available after five years and additional employee benefits and perks.
• Full-time regular employees may be eligible for an annual bonus; this fixed-term role is described as non-sales.

hirify.globalrocess">Hiring process

• Applicants requiring disability accommodations during the interview process may contact careers@hirify.global.com.