SMTS Application Engineering (AI/Semiconductors)

Location: Wuhan, China. Other locations: Shanghai and Beijing.

Company

hirify.global manufactures essential semiconductors and provides power-efficient, high-performance solutions for AI and other high-growth markets across global manufacturing operations.

What you will do

• Advise customers through onboarding, software integration, solution deployment, production ramp, and adoption of MIPS technologies, toolchains, and platforms.
• Capture customer requirements and enhancement opportunities, advocate for customer needs, and coordinate with Engineering, Product Management, and Customer Program Management.
• Investigate complex technical issues, lead root-cause analysis and escalations, communicate resolution plans, and develop reusable technical knowledge.
• Deploy and optimize customer AI models and applications through profiling, benchmarking, performance analysis, validation, and software, hardware, and configuration improvements.
• Deliver technical training, workshops, demonstrations, and enablement covering development tools, SDKs, runtimes, simulators, and deployment workflows.
• Prepare application notes, deployment guides, benchmarking reports, dashboards, and customer health and support reviews while monitoring risks, escalations, and adoption trends.

Requirements

• Bachelor's degree or higher in Electrical Engineering, Computer Engineering, Computer Science, AI/ML, or a related technical discipline.
• 10+ years of experience in Application Engineering, Solutions Engineering, Customer Success Engineering, Technical Support Engineering, or a related customer-facing role.
• Experience supporting semiconductor IP, embedded processors, AI accelerators, software platforms, SDKs, or development toolchains.
• Strong debugging and problem-solving skills across software, hardware, and system-level environments, including direct customer resolution of complex technical issues.
• Excellent written, verbal, and presentation communication skills.
• Professional proficiency in both Mandarin Chinese and English, including technical discussions, customer meetings, presentations, and written communications.
• Ability to manage multiple technical engagements in a fast-paced environment.

Nice to have

• Semiconductor IP and RTL-based SoC integration experience, including RTL debugging, processor/IP integration, synthesis, simulation and build analysis, interface and integration troubleshooting, verification environments, testbenches, timing constraints, and EDA tools.
• Experience with AI inference, neural networks, model optimization, AI deployment, or performance benchmarking.
• Familiarity with RISC-V architectures, embedded systems, processors, accelerators, compilers, or runtime software.
• Experience with Python, C/C++, Linux, scripting, and software debugging tools.
• Knowledge of robotics, edge AI, industrial automation, computer vision, automotive, or intelligent embedded systems.
• Experience working with globally distributed teams and customers.

Culture & Benefits

• Work in a multicultural, diverse, and inclusive workforce focused on security, longevity, sustainability, productivity, and innovation.
• Employment offers are conditional on successful background checks, applicable medical screenings, and compliance with local laws and regulations.
• No recruitment fees are charged at any stage; legitimate recruitment communications use official hirify.global channels.
• Environmental, Health, Safety & Security requirements and programs must be followed.