Manager, Professional Services Engineers (DevSecOps)

Location: Remote in Ireland, France, Germany, Spain, or the United Kingdom.

Company

hirify.global provides an intelligent orchestration platform for DevSecOps, helping organizations improve developer productivity, operational efficiency, security, compliance, and digital transformation.

What you will do

• Lead and manage Professional Services Engineers across customer implementations, migrations, advisory services, and statement-of-work engagements.
• Develop team members through 1:1s, coaching, feedback, and career conversations focused on technical and consulting growth.
• Own delivery outcomes, monitor project health, identify risks, and resolve or escalate issues to keep customer work on track.
• Partner with Technical Architects, Engagement Managers, Sales, and Customer Success to plan, scope, resource, and deliver services engagements.
• Track utilization, customer satisfaction, and escalation trends to improve operational effectiveness.
• Act as a senior escalation point and improve Professional Services processes, tooling, knowledge sharing, and delivery standards.

Requirements

• Significant experience leading and developing high-performing technical teams in customer-facing environments.
• Strong technical foundation in software delivery, DevSecOps, platform engineering, or a related area, with the ability to participate credibly in technical discussions.
• Experience managing or supporting professional services, implementation delivery, migration programs, or technical consulting engagements for enterprise customers.
• Ability to navigate customer escalations, balance competing priorities, and drive clear outcomes in complex situations.
• Strong collaboration skills with Sales, Customer Success, Technical Architects, and other cross-functional partners.
• Delivery mindset focused on accountability, quality, and measurable results.
• Comfort working in a fully remote, asynchronous organization, with strong written communication and organizational skills.
• Alignment with hirify.global’s values and ability to lead with transparency, trust, and a focus on team development.

Culture & Benefits

• Fully remote, asynchronous work across the EMEA region.
• Benefits supporting health, finances, and well-being, plus flexible paid time off.
• Equity compensation and an employee stock purchase plan.
• Growth and Development Fund, parental leave, and Team Member Resource Groups.
• hirify.global hires in countries worldwide, subject to role-specific location-based eligibility requirements.