Key Account Manager (Fintech)

Location: Remote from Budapest, Hungary

Company

hirify.global provides payment solutions and operates global teams focused on the future of commerce.

What you will do

• Own end-to-end relationships with assigned key accounts as the trusted advisor and primary escalation point.
• Drive account growth through strategic planning, contract renewals, and cross-sell and upsell opportunities.
• Lead service governance, executive business reviews, and critical issue resolution to support client satisfaction and retention.
• Manage revenue forecasting, profitability, billing accuracy, commercial performance, and contract negotiations.
• Represent the customer voice, coordinate internal resources, and deliver solutions aligned with client business objectives.

Requirements

• Bachelor's degree in Finance, Marketing, Business, or a related field, or equivalent relevant training and experience.
• Typically, a minimum of 8 years of relevant experience.
• Experience in client-facing roles and/or the financial industry.

Nice to have

• Experience managing complex client environments, leading cross-functional initiatives, and influencing outcomes without direct authority.
• Strong analytical and problem-solving skills, including the ability to make sound independent decisions in ambiguous situations.
• Excellent presentation, communication, and stakeholder management skills, including engagement with senior executives.
• Ability to build collaborative relationships across internal teams and external customer organizations.
• Customer-centric approach with the ability to translate client needs into scalable business and operational solutions.

Culture & Benefits

• Remote work arrangement based in Budapest, Hungary.
• Inclusive, global teams that collaborate to deliver impact.
• Opportunities for learning, career growth, and international collaboration.
• Culture focused on client thinking, ownership, teamwork, curiosity, innovation, and empowered decision-making.