Senior People Operations Partner (Food & Beverage)

Location: Must be based in New York City, based in-person out of the Brooklyn, NY office, with regular travel to stores and across supported markets.

Annual base salary: $90,000–$110,000.

Company

hirify.global is a food and beverage brand operating a high-volume, multi-unit business across multiple markets.

What you will do

• Partner with Talent Acquisition and Operations on hiring strategy, interview calibration, workforce planning, staffing gaps, and onboarding.
• Coach General Managers, Shift Leads, and Operations Managers on performance, accountability, feedback, team dynamics, and difficult conversations.
• Drive performance coaching, engagement action planning, policy rollouts, promotions, succession planning, and leadership development.
• Lead employee relations matters and investigations from intake through resolution, maintaining strong documentation and judgment.
• Analyze turnover, attendance, engagement, performance, employee feedback, and people data to improve retention and identify operational risks.
• Partner with Payroll, Training, Finance, Operations, and field leaders on compliance, documentation, risk management, and consistent People practices.

Requirements

• 4+ years of HR or People Operations experience supporting frontline, hourly, or field-based teams. Experience in food and beverage, hospitality, retail, or another high-volume customer-facing environment is preferred.
• Working knowledge of labor laws and compliance requirements.
• Experience coaching managers and partnering with leaders on employee relations, performance, and team challenges.
• Ability to manage multiple priorities and deadlines in a high-volume environment while staying organized and detail-oriented across multiple workstreams.
• Comfort using HR systems and tools, including HRIS, ATS, and Google Suite.
• Ability to handle sensitive information with discretion and sound judgment.
• Ability to travel regularly to stores and across supported markets.
• Must be based in NYC with flexibility to travel throughout the market as needed.

Culture & Benefits

• In-person, highly field-facing work in fast-paced, customer-facing store environments.
• Equity package, healthcare options, paid time off, company-observed holidays, sick time, parental leave, and bereavement leave.
• Fifteen days of annual leave, commuter benefits, and free coffee, matcha, and other products through the Regulars program.
• Regular social outings and company swag.