Claims Intelligence Analyst (Insurance)

Location: Sevenoaks, UK; hybrid working available. Monday to Friday, 9:00am–5:30pm, 37.5 hours per week.

Salary: £27,000–£35,500 per year depending on experience, plus up to £1,500 annual performance-related bonus once established in the role.

Company

hirify.global is a UK insurance group with over 40 years of specialist insurance expertise, more than 1,700 employees, and £750 million in insurance policies written in 2024.

What you will do

• Investigate suspected fraudulent claims and policies using fraud detection, intelligence, and online research tools.
• Conduct advanced intelligence investigations, analyse confidential datasets and documents, and record relevant findings.
• Produce clear, evidence-based intelligence reports and usable intelligence products to reduce claim losses and indemnity spend.
• Provide intelligence-led support to claims and policy teams, including Investigators, Underwriters, and the wider Intelligence team.
• Report fraudulent claims and policies to counter-fraud agencies, provide evidence, and produce witness statements when required.
• Maintain relationships with intelligence suppliers, professional bodies, and law enforcement agencies while supporting data integrity and regulatory compliance.

Requirements

• Knowledge of claims and/or underwriting best practice, particularly leakage control, risk management, quality, training, and compliance.
• Analytical thinking, with the ability to analyse information quickly and provide robust advice.
• Strong written communication skills and the ability to present complex information clearly in reports.
• Curiosity, open-mindedness, and the ability to seek information from less obvious sources.
• Ongoing interest in current and emerging online trends, particularly social networking.
• Good organisation and time management skills, with the ability to work under pressure and meet deadlines.
• Strong attention to detail, lateral thinking, and reasoned decision-making ability.
• Experience using fraud detection tools and intelligence analysis software.
• Applicants must be subject to DBS and financial checks. Applicants using a Graduate or Post-Study Work visa must have at least one year remaining; visa sponsorship is not available.

Nice to have

• At least one year of experience in Intelligence or Counter Fraud Investigations.
• Strong understanding of electronic fraud detection software.

Culture & Benefits

• Hybrid working options supporting work-life balance and individual needs.
• 35 days of holiday including bank holidays, with additional buy and sell options.
• 24/7 mental health support and free counselling.
• Career fairs, leadership programmes, and ongoing learning opportunities.
• Flexible benefits, early access to salary, recognition awards, and social events.
• Inclusive workplace support, including adjustments during recruitment and employment.