Business Systems Analysis Manager (Digital Workplace Solutions)

Location: New York, United States. Hybrid schedule requiring work from the office at least four days per week; willingness to work in the New York office is required.

Salary: USD 130,000–180,000 per year, bonus eligible.

Company

hirify.global is a media and entertainment company producing and distributing film, television, streaming, news, sports, theme park, consumer product, and experiential content.

What you will do

• Serve as a subject matter expert for digital workplace and corporate communications technologies, including intranet and web platforms, CMS, email and campaign platforms, event technologies, employee engagement tools, analytics, search, integrations, and AI-enabled workplace capabilities.
• Analyze employee journeys, business processes, content needs, platform capabilities, data, and integrations to improve digital employee experiences.
• Translate complex business and employee needs into solution requirements, user stories, acceptance criteria, data and integration requirements, process flows, and recommendations.
• Help define product vision, strategy, roadmaps, capabilities, success measures, requirements, and backlogs for Digital Workplace products and services.
• Facilitate solution design sessions and partner with Corporate Communications, Engineering, operations, business teams, vendors, and stakeholders to evaluate platforms, integrations, dependencies, and enhancements.
• Use analytics, employee feedback, operational insights, and business outcomes to monitor performance, drive continuous improvement, establish reusable standards, and mentor junior team members.

Requirements

• Bachelor’s degree in business, information systems, computer science, communications technology, or a related field, or equivalent professional experience.
• 5+ years of experience supporting Digital Workplace, Corporate Communications, Internal Communications, Employee Experience, or related enterprise technology solutions.
• Experience with digital workplace and communications platforms, including intranet and web platforms, CMS, email and campaign platforms, event management technologies, employee engagement tools, or digital asset management solutions.
• Experience translating business and employee needs into scalable technology solutions, including business and functional requirements, user stories, acceptance criteria, process flows, and solution recommendations.
• Experience contributing to digital product strategy, roadmaps, platform enhancements, and capability planning while balancing business value, user experience, technical feasibility, and dependencies.
• Experience partnering with business stakeholders, engineering teams, and technology vendors from discovery and design through implementation and ongoing optimization.
• Experience in Agile product development environments, including requirements definition, backlog refinement, feature scoping, iteration planning, testing, and release readiness.
• Experience with Jira or similar product development tools.
• Strong analytical, problem-solving, organizational, communication, and attention-to-detail skills, including the ability to navigate ambiguity, evaluate trade-offs, manage multiple workstreams, and communicate with technical and non-technical senior stakeholders.
• Experience using platform analytics, employee insights, and other data to evaluate digital experiences and inform product decisions; advanced proficiency with Excel and PowerPoint.

Nice to have

• Experience in the media industry or supporting enterprise communication technologies.
• Analytical mindset with strong critical thinking, storytelling, and verbal reasoning skills.
• Ability to gather and understand requirements and challenges across all levels of the business and explain complex technical issues to technical and non-technical audiences.
• Ability to analyze complex business process workflows and technology issues to support decision-making.

Culture & Benefits

• Hybrid work arrangement with a minimum of four office days per week, subject to change by the company.
• Medical, dental, and vision insurance.
• 401(k), paid leave, tuition reimbursement, discounts, and other company-sponsored benefits.
• Inclusive culture with opportunities to support and serve local communities.

Hiring process

• External candidates may be required to attend an in-person interview at an hirify.global location before a hiring decision.