Embedded Deputy Manager (Security Operations)

Location: Onsite at the client’s London office, United Kingdom; core business hours Monday to Friday, with occasional out-of-hours or weekend support during crisis events and flexibility to cover operational gaps.

Company

hirify.global is a security-sector intelligence and strategic risk consultancy providing risk analysis, due diligence, and consultancy services to businesses, governments, and NGOs.

What you will do

• Lead operational decision-making during assigned shifts and major incidents.
• Coordinate physical security and intelligence activities during incidents, escalations, and time-sensitive events.
• Oversee alarm monitoring, CCTV operations, access control administration, dispatch, and incident management.
• Manage escalation processes, review operational outputs, and ensure adherence to standard operating procedures.
• Maintain shift handovers, continuity of operations, service levels, and operational readiness.
• Support scheduling, training, coaching, development, and performance management for PSOC personnel while coordinating with security managers, workplace and facilities teams, and third-party vendors.

Requirements

• Current valid SIA CCTV (Public Space Surveillance) licence required before commencing employment.
• 3+ years of experience in security operations, GSOC, intelligence operations, emergency management, or a related field.
• Experience coordinating incident response activities in a live operational environment.
• Ability to manage multiple incidents and competing priorities in a 24/7 environment.
• Familiarity with access control, CCTV, alarm monitoring, dispatch, and case management systems.
• Strong written and verbal communication skills, leadership, coaching, and stakeholder engagement experience.
• Bachelor’s degree or equivalent professional experience.
• Excellent written and spoken English, analytical ability, attention to detail, and interest in security and intelligence.

Nice to have

• Experience with Lenel, Milestone, Everbridge, ServiceNow, Jira, or similar platforms.
• Previous experience as a shift supervisor, duty officer, watch commander, operations lead, or in an equivalent role.

Culture & Benefits

• Entrepreneurial and fast-growing working environment.
• Exposure to high-profile clients and complex security challenges.
• Opportunities for career progression and development as an industry analyst.
• Equal-opportunity recruitment and an inclusive business culture.

Hiring process

• Initial call with a Talent Acquisition team member.
• Timed written assessment testing writing and analytical capability.
• Panel interview with team members and hiring managers, followed by a client meet and greet.