Business Development Manager (Cruises)

Location: Miami, United States; territory includes Georgia, Tennessee, Mississippi, Alabama, Kentucky, North Carolina, and South Carolina. Requires approximately 60% travel, reliable transportation, and attendance at seminars, cruises, events, and trade and consumer shows.

Company

hirify.global is recruiting for the MSC Cruises brand in the commercial travel business.

What you will do

• Develop new business and profitable revenue opportunities within the assigned Southeastern territory.
• Build, retain, and manage travel agency relationships, helping partners grow their MSC Cruises business and profitability.
• Create and implement annual territory sales plans, review performance and ROI monthly, and adjust activities as needed.
• Maintain partner communication and complete a minimum of 25 sales calls per week.
• Manage territory budgets covering travel, co-op, and other expenses.
• Support account marketing programs, promotions, seminars, familiarization cruises, trade shows, consumer shows, and business reviews using sales data and recommendations.

Requirements

• Bachelor’s degree or an equivalent combination of education and relevant sales experience.
• At least 5 years of field-based sales experience and experience negotiating contracts exceeding $150,000.
• At least 3 years of experience managing relationships with travel partners for a cruise line or other travel business.
• Experience negotiating and creating marketing plans.
• Basic knowledge of customer relationship management software.
• Experience with Microsoft Outlook, Word, Excel, and PowerPoint.
• Product knowledge, procedural understanding, consistent follow-through, problem-solving, negotiation, and presentation skills.
• Ability to prepare and analyze Cost of Sale results, understand market and competitive trends, work independently, communicate effectively, manage multiple commitments, and adapt to shifting priorities.
• US passport or US permanent resident status is required.

Culture & Benefits

• Wellbeing resources, wellness programs, and mental health support.
• Support for work-life balance and maintaining connections with loved ones.
• Continuous learning, regular feedback, and opportunities for career development and advancement.
• Inclusive environment that values diverse perspectives and fosters a global community.
• MSC Cruises USA is an E-Verify employer and provides an equal opportunity work environment.