Academic and Student Programs Coordinator

Location: hirify.global Okanagan Campus, Kelowna, BC, Canada; onsite role.

Salary: $5,519.00–$6,326.00 CAD monthly.

Company

hirify.global's School of Engineering is part of the Faculty of Applied Science and supports undergraduate and graduate education, research, student success, and industry engagement across the Okanagan and Vancouver campuses.

What you will do

• Coordinate and administer Teaching Assistant, Undergraduate Teaching Assistant, Undergraduate Academic Assistant, and related student employment programs, including recruitment, appointments, contracts, payroll, records, and examination staffing.
• Interpret collective agreements, employment requirements, academic regulations, University policies, and administrative procedures while advising students, faculty, staff, and academic leaders.
• Administer academic integrity cases, misconduct review committee processes, academic standing reviews, readmission processes, student appeals, and related communications and records.
• Coordinate undergraduate awards, scholarships, and research awards, including applications, eligibility reviews, adjudication, approvals, and communications.
• Maintain databases, records, reporting tools, Workday processes, audits, and operational data supporting student employment and academic administration.
• Develop procedures, templates, guides, and administrative resources; analyze issues and data; and participate in committees and process improvement initiatives.

Requirements

• Completion of a four-year post-secondary education and over two years of experience in academic administration, student services, student employment administration, program administration, or a related field, or an equivalent combination of education and experience.
• Experience coordinating complex programs or processes requiring interpretation and application of policies, procedures, regulations, collective agreement provisions, or administrative requirements.
• Experience coordinating student employment programs, including Teaching Assistant, Undergraduate Teaching Assistant, Academic Assistant, or similar appointment processes.
• Experience supporting academic integrity processes, academic standing reviews, student appeals, student conduct matters, committee administration, or related academic governance activities.
• Experience working within a post-secondary education environment and knowledge of hirify.global academic regulations, governance structures, student systems, policies, and procedures.
• Experience with enterprise systems, databases, reporting tools, records management practices, Workday, Canvas, Qualtrics, and other enterprise administrative systems.
• Experience developing, documenting, or improving administrative procedures, processes, and operational resources.
• Ability to exercise independent judgment, resolve issues, manage competing priorities, and administer sensitive and confidential matters with professionalism, discretion, tact, and sound judgment.
• Excellent organizational, analytical, communication, interpersonal, and problem-solving skills, including the ability to identify issues, assess risks, interpret information, and recommend practical solutions.
• Ability to build effective working relationships and communicate professionally and compassionately with students, faculty, staff, academic leaders, and administrative partners, including individuals experiencing academic, employment-related, or personal challenges.
• Willingness to respect diverse perspectives and demonstrated commitment to equity, diversity, inclusion, and Indigenous engagement.

Culture & Benefits

• Work within a diverse, interdisciplinary academic environment spanning the hirify.global Okanagan and Vancouver campuses.
• Collaborate with advising, admissions, enrolment services, payroll, human resources, academic integrity, faculty, and University committees.
• Work independently under general direction with latitude to organize priorities and determine courses of action within established frameworks.
• Provide onboarding support, procedural instruction, and training to Teaching Assistants, faculty members, and administrative staff.
• Support equity, diversity, inclusion, Indigenous engagement, student success, and fair administration of academic and employment processes.