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People Change Management & Communications Co-op

Формат работы
onsite
Тип работы
fulltime
Грейд
trainee
Английский
b2
Страна
Canada
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
People Change Management & Communications Co-op (Change Management/Communications): Supporting change management artifacts, procedures, communications, and adoption initiatives for the CIBC Contact Centre with an accent on stakeholder engagement, clear communication, and adoption measurement. Focus on gathering requirements, developing creative solutions, researching industry practices, and helping employees adopt new tools and processes.

Location: Toronto, ON; work arrangement details, including the proportion of on-site and remote work, will be discussed during the interview.

Company

hirify.global is a relationship-oriented bank supporting clients through technology, change initiatives, and employee-focused services.

What you will do

  • Support the creation of change management artifacts and the development of procedures.
  • Draft communications and assist with industry research.
  • Contribute to adoption initiatives affecting the hirify.global Contact Centre and help employees and stakeholders understand and use new tools and processes.
  • Gather requirements from business stakeholders and build knowledge of banking processes.
  • Manage assigned tasks, contribute ideas, and support priority team activities.

Requirements

  • Currently enrolled in post-secondary education and returning to full-time studies; enrollment in a registered Co-op program is not required.
  • Interest in or experience with people change management and communications.
  • Strong communication skills, including superior writing and PowerPoint presentation skills.
  • Ability to convey complex information clearly to diverse audiences.
  • Initiative, creative problem-solving ability, attention to detail, and a proactive approach.
  • Ability to work with business stakeholders and partners to achieve common goals.
  • Interest in people, technology, advanced analytics, and AI.
  • Ability to investigate complex problems, interpret data, and communicate detailed information effectively.
  • Legally eligible to work at the specified location and, where applicable, holding a valid work or study permit.

Nice to have

  • Experience with project delivery, project work, graphic design, Microsoft Excel, or video content development.

Culture & Benefits

  • Four-month temporary fixed-term Co-op opportunity with 37.5 weekly hours.
  • Competitive compensation, banking benefits, wellbeing support, and employee and family assistance programs, subject to program terms and conditions.
  • Employee recognition through the MomentMakers social, points-based program.
  • Access to workspaces and technology intended to support collaboration and innovative solutions.
  • Inclusive and accessible candidate and employee experience.

Hiring process

  • Applications and interviews are planned for October/November, with offers expected in November.
  • Submit a resume of no more than two pages, a cover letter of no more than one page, and the most recent unofficial transcript combined into one PDF uploaded in the Resume section.
  • An attribute-based assessment or skills tests may be required, including simulation, coding, or French proficiency assessments.

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