Account Coordinator

Location: Hybrid in St. Paul, Minnesota; candidates outside commuting distance of an hirify.global office may work remotely. Applicants must be legally authorized to work in the United States throughout employment; visa sponsorship is not available.

Salary: $55,000–$65,000 per year.

Company

Enterprise engagement and loyalty platform technology provider serving employees, consumers, members, and channel partners across multiple industries.

What you will do

• Support Account Managers with data entry, research, report verification, system configuration and updates, mailing management, and participant phone and email contact.
• Develop processes and systems that improve productivity, organization, and project efficiency.
• Manage multiple priorities, track progress, and provide updates on projects and tasks.
• Create and maintain accurate operational and client-specific process documentation.
• Attend client and team meetings, support client programs and initiatives, and serve as the initial escalation point for Customer Support on designated accounts.
• Manage 1–2 single-service accounts, perform general project and account management responsibilities, and contribute to special projects.

Requirements

• Four-year college degree preferred or 2–3 years of business experience.
• Comfort with web-based technologies and proficiency with Microsoft Suite.
• Excellent written and verbal communication skills.
• Strong data entry background, attention to detail, follow-up, problem-solving, research, and organizational skills.
• Ability to support multiple projects simultaneously and meet deadlines.
• Ability and desire to learn business skills and apply them to daily responsibilities and projects.
• Confidence, enthusiasm, accountability, and ability to thrive in a team environment.

Nice to have

• Four-year college degree.
• Leadership abilities and qualities.

Culture & Benefits

• Inclusive workplace focused on diversity, authenticity, collaboration, responsiveness, objectivity, and accountability.
• Hybrid workstyle with a flexible working environment and career growth opportunities.
• Medical, dental, and vision coverage, plus voluntary benefits and wellness resources.
• Paid long-term disability and life insurance, HSA/FSA plans, 401(k) matching, and financial planning resources.
• Education reimbursement, employee assistance resources, 13 paid holidays, and PTO.
• Employee recognition rewards, referral bonuses, employee groups, and professional and personal milestone programs.