Post-Sales Solution Architect (LatAm)

Location: Remote; São Paulo, LATAM, Brazil. The role is open to candidates in multiple countries, with compensation based on confirmed work location.

Company

hirify.global provides AI-powered trust infrastructure for identity and business verification, fraud prevention, transaction monitoring, and risk workflows.

What you will do

• Provide hands-on technical guidance, architecture recommendations, and integration best practices to prospective and existing customers.
• Evaluate client technology stacks and select integration strategies using APIs, webhooks, and mobile or web SDKs.
• Test and validate customer environments end to end before go-live, including data security, compliance flows, and edge cases.
• Diagnose and resolve payload errors, connectivity blockers, and other complex integration issues.
• Share recurring customer feedback with Product and Engineering teams to identify platform limitations and drive improvements.
• Create external integration guides, code snippets, and internal knowledge-base content.

Requirements

• 2+ years of hands-on experience in a client-facing technical role such as Solutions Engineer, Solutions Architect, Technical Integration Specialist, or L2/L3 Technical Support, focused on software architecture and third-party integrations.
• Strong command of RESTful APIs, JSON payload structures, and SQL for data extraction, querying, and verification.
• Experience debugging and validating API behavior with Postman or curl, and analyzing web applications using browser developer tools, including Network and Console.
• Ability to write and adapt scripts in Python or Java for automation, testing, and debugging workflows.
• Fundamental understanding of HTML and CSS for troubleshooting frontend display, widget embedding, and client-side integration issues.
• Experience querying logs, monitoring systems, and performing root-cause analysis with Kibana or Elastic Stack.
• Full professional proficiency in English, Portuguese, and Spanish, both written and verbal.

Culture & Benefits

• Remote-first, trust-based culture with no mandatory office days or attendance trackers.
• Flexible working hours rather than a fixed 9-to-5 schedule.
• Birthday holiday, 10 personal days, seven sick days without paperwork, and additional Christmas and New Year time off.
• Learning opportunities, personal development plans, and coverage for role-specific events.
• Financial bonuses for marriage and welcoming a new baby, fully covered team offsites, and required work equipment.
• Inclusive, open, and collaborative environment with teammates and customers across continents and time zones.

Hiring process

• TA screening.
• Hiring Manager interview.
• Final interview.