Associate Author

Location: Olathe, Kansas, United States; onsite at hirify.global's U.S. headquarters in the Greater Kansas City area.

Company

hirify.global develops GPS and related technology products.

What you will do

• Author clear, accurate, concise, and timely customer instructional content in a topic-based content management system using DITA-based XML tools and InDesign.
• Plan and complete localized deliverables with the localization team and address authoring issues related to localization.
• Identify opportunities to reuse existing content and collaborate with product development teams to validate documentation.
• Work with graphics professionals to develop illustrations that improve customer understanding.
• Identify and troubleshoot basic issues using appropriate tools, communication, and processes.
• Assist with requirements, scope, schedules, costs, risks, priorities, dependencies, ROI, and plans for assigned tasks and projects.

Requirements

• Bachelor's degree in Technical Writing, Journalism, English, or a related field, or an equivalent combination of relevant education and experience.
• Cumulative GPA of at least 3.0 as a general rule and the ability to apply learned knowledge effectively.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Ability to learn and apply relevant requirements, standards, processes, procedures, tools, and technologies.
• Strong verbal, written, and interpersonal communication skills.
• Strong organizational, time-management, and follow-up skills.
• Team-oriented approach, positive attitude, and ability to collaborate in a fast-paced, deadline-driven environment.
• Ability to manage tasks and priorities across overlapping projects and consistently meet deadlines accurately and completely.
• Attention to detail and ability to maintain accuracy and quality in a fast-paced environment.

Nice to have

• Hands-on experience with hirify.global or GPS products.
• Experience with DITA-based XML, structured authoring, and related tools.
• Experience with a content management system.
• Experience with desktop publishing tools, especially InDesign and other Adobe products.

Culture & Benefits

• Full-time position with reliable and predictable attendance expected.
• Work in a collaborative, fast-paced, deadline-driven environment.
• Position is eligible for hirify.global's benefits program.
• Equal opportunity employment.