Site Reliability Engineer - AI Platform

Location: Reston, Virginia, United States; hybrid work schedule with office attendance.

Salary: $89,900–$121,700 annual base salary, with eligibility for a discretionary performance-based bonus and, for certain roles, discretionary stock awards.

Company

Internet infrastructure services focused on the security, stability, and resiliency of the internet, including DNS services.

What you will do

• Deploy, configure, support, and maintain Kubernetes-based platform infrastructure across development, QA, and production environments.
• Perform platform maintenance, operational troubleshooting, monitoring, alert response, problem isolation, and resolution while following change-management and security practices.
• Support user onboarding, access provisioning, and access lifecycle activities for AI platform services.
• Develop and maintain operational runbooks, configuration documentation, and deployment procedures.
• Support CI/CD workflows and integrations used to deploy and operate AI-enabled engineering services.
• Build and maintain infrastructure automation and configuration-management solutions with Ansible, and collaborate with infrastructure, security, and engineering teams.

Requirements

• Bachelor’s degree in computer science, information systems, or a related technical field and at least 2 years of related experience.
• Experience administering Linux systems and troubleshooting production infrastructure.
• Working knowledge of Kubernetes, containers, and infrastructure automation; experience with Ansible is required.
• Familiarity with source control, CI/CD concepts, and operational documentation practices.
• Foundational understanding of networking, access controls, and secure systems operations.
• Strong written and verbal communication skills and the ability to work effectively in a collaborative engineering environment.

Nice to have

• Experience with Red Hat Enterprise Linux, Jenkins, GitHub, Jira, or Confluence.
• Scripting experience with Python, Bash, or a similar language.
• Experience with monitoring and observability tools, incident response, or IT service-management platforms.
• Experience supporting cloud-native applications or platform services in a security- and reliability-focused environment.

Culture & Benefits

• Mission-focused, values-driven environment centered on building a stronger and more secure internet.
• Dynamic and flexible work environment with opportunities for career growth.
• Competitive employment benefits.
• Hybrid work schedule based in the Reston office.