Vice President, Healthcare Navigation Enterprise Client Success (Healthcare Navigation)

Location: Virtual, Texas, United States of America; occasional travel to hirify.global office locations may be required.

Salary: $193,500–$215,000 per year, plus bonus and/or incentive eligibility.

Company

hirify.global helps employers build healthier and more financially secure workforces by unifying health, wealth, wellbeing, navigation, and absence-management benefits.

What you will do

• Own a portfolio of strategic Healthcare Navigation client relationships, driving retention, revenue growth, expansion, and long-term partnership value.
• Advise CHROs, Benefits leaders, Finance leaders, and senior business executives, connecting solutions to workforce health, productivity, employee experience, and financial performance.
• Lead executive business reviews focused on value realization, performance, innovation, and future growth opportunities.
• Represent client needs across Product, Clinical, Operations, Technology, Sales, and Commercial teams, influencing service strategies and roadmap priorities.
• Lead, develop, and inspire senior Client Directors and client success leaders while building accountability, innovation, collaboration, and continuous improvement.

Requirements

• 15+ years of progressive leadership experience in healthcare, benefits, client success, consulting, or enterprise account management.
• Proven success leading large, complex client portfolios and executive-level relationships with sophisticated enterprise organizations.
• Deep understanding of employer healthcare, benefits administration, healthcare navigation, advocacy, population health, or related solutions.
• Strong record of driving sustainable retention, expansion, and client value realization.
• Exceptional executive presence, strategic thinking, communication, and influencing skills.
• Experience building and developing high-performing teams through growth, change, and transformation.
• Strong commercial, financial, and operational acumen, with the ability to connect strategy to execution and measurable results.
• Client-first mindset, high accountability, sound judgment, and the ability to operate effectively in a fast-moving, matrixed environment.
• Authorization to work in the United States without now or future requiring visa sponsorship.

Culture & Benefits

• Virtual work arrangement with occasional travel to a physical office location.
• Health, dental, and vision coverage starting Day One.
• Wellbeing programs, retirement plans with contribution matching, generous time off, and parental leave.
• Continuing education, training, and career growth opportunities.
• Inclusive, collaborative culture focused on accountability, innovation, and continuous improvement.

Hiring process

• Virtual interviews are conducted by video and may require camera use.
• Offers are contingent on successfully completing a background check, which may include identity, education, employment, criminal, sanctions, credit, and drug screening as applicable.