Commercial Lines Account Manager (Insurance)

Location: Remote, USA. Applicants must be authorized to work in the United States.

Company

hirify.global is a privately held ecosystem of ventures spanning real estate, technology, insurance, and AI; this role supports InsurePro, an independent insurance agency with a growing commercial book of more than 1,000 clients.

What you will do

• Own commercial-book servicing requests, including endorsements, certificates of insurance, fleet and driver updates, audits, rewrites, and remarketing.
• Triage incoming work, personally handle complex or high-stakes changes, delegate routine requests to a dedicated service partner, and escalate issues appropriately.
• Manage renewals end to end by gathering exposures, reviewing terms, delivering renewals on time, and preventing coverage lapses.
• Remarket accounts, work with carrier underwriters and service centers, and move clients to better-fit carriers.
• Conduct policy reviews to identify emerging exposures, coverage gaps, and cross-sell opportunities such as umbrella, cyber, and EPLI, then provide qualified opportunities to agency leadership.
• Maintain audit-ready Applied Epic records, manage premium audits, track service metrics, and deliver service that supports renewals, referrals, and long-term loyalty.

Requirements

• At least 2 years of commercial lines account management experience with direct ownership of a book of business.
• Active Property and Casualty license.
• Applied Epic proficiency.
• Working knowledge of general liability, commercial property, commercial auto, workers’ compensation, umbrella, cyber, and EPLI.
• Experience processing endorsements, certificates, fleet changes, audits, and renewals at high volume without sacrificing accuracy.
• Experience remarketing accounts and working directly with carrier underwriters to place coverage.
• Ability to identify what a business has outgrown and determine its next coverage needs.
• Sound judgment about when to handle, delegate, or escalate work, with a disciplined approach to E&O risk; experience directing or partnering with service support staff.
• Strong written and verbal communication, organization, attention to detail, follow-through, and ability to explain coverage clearly to business owners.

Nice to have

• Independent agency experience with exposure to multiple carriers and markets.

Culture & Benefits

• Fully remote work environment.
• Health, dental, and vision insurance.
• 401(k) with company matching.
• Opportunity for commissions and/or performance bonuses.
• Culture emphasizing customer focus, speed, ownership, resourcefulness, professional intensity, and protecting client interests.

Hiring process

• Applicants must pass a background check before the first day.
• Applicants must sign a confidentiality and non-disclosure agreement before starting.