Mid-Market Commercial Lines Account Manager

Location: Hybrid role based in the Boston or Dedham, Massachusetts offices, USA

Salary: $51,800–$85,000 annual

Company

Brown & Brown provides commercial insurance brokerage and client service solutions.

What you will do

• Partner with Account Executives to prepare renewal submissions, exposure summaries, proposals, coverage summaries, and binding documentation.
• Support risk placement by drafting loss exhibits and obtaining loss runs from carriers.
• Coordinate accurate and timely certificates and proofs of insurance for clients and partners.
• Maintain precise, up-to-date records in agency management systems.
• Perform quality control on insurance program documentation, including policies, endorsements, audits, and claims.

Requirements

• At least two years of experience in a Property and Casualty brokerage environment.
• Strong understanding of commercial insurance.
• Ability to follow processes, manage time, prioritize tasks, and meet deadlines.
• Clear written and verbal communication skills.
• Ability to work independently and as part of a team.
• Insurance licenses or willingness to obtain them as required.

Culture & Benefits

• Meritocratic culture focused on initiative and customer outcomes.
• Medical, dental, vision, life, and disability insurance.
• ESPP, 401(k), student loan assistance, and tuition reimbursement.
• Mental health and enhanced advocacy services.
• Paid time off, holidays, and preferred partner discounts.