Senior Social Media Manager (AI)

Location: Hybrid, 4 days per week in the Mountain View or San Francisco office; occasional evening or early-morning coverage required around major launches and events.

Salary: $172,000–$198,000 annual base salary. Certain roles may also be eligible for variable compensation, equity, and benefits.

Company

Glean develops a Work AI platform with enterprise search, an AI Assistant, AI agents, SaaS connectors, and APIs for organizations.

What you will do

• Own the always-on content calendar and organic social strategy across LinkedIn, X, Instagram, TikTok, and YouTube.
• Create and edit platform-native multimedia content, including short-form video, clips, graphics, and social-first assets using tools such as CapCut and Canva.
• Manage executive social presence through ghostwriting, scheduling, and coordination for the CEO and other company spokespeople.
• Lead live social coverage for product launches, Monthly Drops, Glean:GO, and other flagship events.
• Scale the employee advocacy program through advocate onboarding, training, content curation, vendor management, and reporting on reach, engagement, and pipeline attribution.
• Build technical social listening and rapid-response programs, manage agency and contractor relationships, track performance and sentiment, and collaborate with Communications, PR, Product Marketing, Sales, Content, and R&D.

Requirements

• 6+ years of experience managing organic social media for a B2B or enterprise technology/SaaS brand.
• Experience directly owning a corporate LinkedIn and X presence.
• Experience managing or ghostwriting executive social accounts, with strong judgment regarding voice, tone, and appropriate content.
• Experience running or scaling an employee advocacy or social amplification program with measurable results, using platforms such as Oktopost, EveryoneSocial, or GaggleAMP.
• Ability to operate in real time, including live event posting, rapid responses to trending conversations, and sound decisions under time pressure.
• Strong writing skills and editorial judgment, with the ability to translate technical or dense product content into clear, platform-native copy.
• Experience using analytics to measure social performance and connect social activity to pipeline or business outcomes.
• Experience partnering with Communications, PR, Product Marketing, Sales, and Engineering/R&D stakeholders.
• Strong technical fluency and the ability to understand complex AI, product, and engineering concepts and translate them into accurate, accessible social content.

Nice to have

• Experience managing vendors and budgets, including agencies and social tooling contracts.

Culture & Benefits

• Medical, vision, and dental coverage with a generous time-off policy.
• 401(k) contribution opportunity.
• Home office improvement stipend.
• Annual education and wellness stipends.
• Regular company events and healthy daily lunches.
• Inclusive workplace committed to diverse backgrounds, experiences, and perspectives.

Hiring process

• The interview process includes a brief AI-focused exercise or discussion covering how candidates think about, design, and use AI to drive impact.