Senior Social Media Specialist

Location: Hybrid role based in Marsh offices in Atlanta, Georgia; Louisville, Kentucky; Austin, Texas; Urbandale, Iowa; Pittsburgh, Pennsylvania; or Milwaukee, Wisconsin, United States. At least three days per week must be worked in the office.

Company

Marsh is a global professional services organization focused on risk, reinsurance and capital, people and investments, and management consulting, serving clients in 130 countries.

What you will do

• Lead Marsh’s executive social media program in partnership with Executive Communications, Marketing, and key stakeholders.
• Develop tailored social media strategies and thought leadership content for business CEOs and selected Executive Committee members.
• Translate business priorities and leadership perspectives into compelling, platform-native storytelling, editorial calendars, and content plans.
• Build scalable frameworks, playbooks, standards, templates, and best practices for social media leaders across businesses and regions.
• Lead the employer brand social media strategy, showcasing culture, colleagues, and careers in partnership with Talent Acquisition.
• Develop integrated social media activation plans for major enterprise initiatives, partnerships, and events, including the World Economic Forum Annual Meeting, Marsh Rising Professionals Forum, and Perspectives to Thrive symposium.

Requirements

• 5–7 years of experience developing and delivering social media strategies within a global B2B or professional services organization.
• Experience leading executive social media and thought leadership programs, including direct work with senior executives.
• Excellent writing and editing skills, including the ability to translate complex business topics into compelling content and reflect distinct leadership voices.
• Excellent stakeholder management skills, with the ability to influence, build trust, and align priorities across a complex, matrixed organization.
• Strong editorial judgment, strategic thinking, and analytical capabilities, including turning performance insights into actionable recommendations.

Nice to have

• Track record of building executive social media programs that deliver meaningful engagement with priority audiences.
• Experience shaping social media brand expression across a global organization and developing standards, templates, and playbooks.
• Experience connecting executive, corporate, and employer brand storytelling into coordinated enterprise programs.
• Experience turning major partnerships and flagship events into sustained social media engagement.
• Experience setting strategic direction for others and building capabilities across business and regional teams.
• Strong creative perspective, including the ability to assess emerging formats and platform developments and apply them in a B2B environment.

Culture & Benefits

• Professional development opportunities, interesting work, and supportive leaders.
• Vibrant and inclusive culture with opportunities to create solutions and have an impact for colleagues, clients, and communities.
• Career opportunities, benefits, and rewards supporting employee well-being.
• Hybrid work with remote flexibility and regular in-office collaboration, connections, and professional development.