Manager, Underwriting Services-Wholesale Casualty

Location: Hybrid role based in Warren, New Jersey, United States.

Salary: $90,000–$120,000 annually.

Company

hirify.global is a global risk management and insurance company with more than 50 years of experience in providing property and casualty protection.

What you will do

• Lead and develop Underwriting Assistants supporting underwriting operations across one or more business segments.
• Oversee rating support, policy issuance, endorsements, renewals, audits, and other underwriting support processes while meeting service-level, quality, and productivity targets.
• Use operational data, dashboards, reporting tools, and performance metrics to identify trends, diagnose root causes, and improve customer outcomes.
• Lead workflow redesign, process improvement, automation opportunities, organizational transformation, and change adoption.
• Manage quality assurance, operational controls, regulatory requirements, audit responses, and corrective action plans.
• Partner with underwriting, operations, technology, compliance, and business leaders on strategic initiatives and operational priorities.

Requirements

• Bachelor’s degree or an equivalent combination of education and relevant experience.
• At least 5 years of progressive operational leadership, insurance operations, underwriting support, or related business experience.
• Experience leading and developing teams in a service-oriented operational environment.
• Demonstrated success managing performance through data, metrics, and operational analytics.
• Strong proficiency in Microsoft Office, especially Microsoft Excel, including advanced data analysis, reporting, pivot tables, formulas, and trend analysis.
• Strong understanding of Property & Casualty insurance products, underwriting operations, policy administration, insurance terminology, operational controls, service delivery models, quality management, and regulatory considerations.
• Experience supporting wholesale casualty business, preferably including admitted and non-admitted products, primary and excess placements, general liability, construction, and commercial auto.
• Exceptional analytical, critical-thinking, problem-solving, communication, influencing, organizational, project management, and prioritization skills.
• Ability to lead through change, manage competing priorities, build credibility, foster collaboration, and maintain employee engagement and operational stability.

Nice to have

• Prior experience with commercial automobile insurance.
• Experience leading process improvement, change management, workflow redesign, or operational transformation initiatives.

Culture & Benefits

• Hybrid work arrangement based in Warren, New Jersey.
• Health insurance coverage, an employee wellness program, life and disability insurance, 401(k) match, and a retirement savings plan.
• Paid holidays and paid time off.
• Inclusive workplace focused on talent, thoughtful risk-taking, execution, efficiency, humility, leadership, collaboration, and belonging.
• Culture emphasizing respect, continuous improvement, accountability, leading by example, and shared outcomes.