Staff Product Designer (AI)

Location: Hybrid, based in the NYC office, United States.

Salary: $168K–$205K base, plus bonus and equity.

Company

hirify.global is a Series B SaaS company building an AI-driven event marketing intelligence platform that helps companies evaluate events, identify high-value attendees, and generate measurable pipeline.

What you will do

• Own the customer journey across web and mobile, from first login through daily use and teammate invitations.
• Take features from customer problem discovery through design, build, and release.
• Redesign onboarding to help customers reach their first moment of value quickly and create a self-serve onboarding experience.
• Improve the usability of core workflows such as campaign setup and design self-serve experiences for smaller customers.
• Collaborate with engineers, Customer Success, sales, go-to-market teams, and founders to identify customer friction and ship product improvements.
• Design AI, chat-based, and traditional SaaS interfaces while setting best practices for AI-driven prototyping and handoff to development.

Requirements

• 8+ years of experience in product design, UX/UI design, or a similar role.
• A portfolio demonstrating features designed and shipped to production.
• Experience owning a full product area or customer journey in a SaaS product.
• Strong UX and UI skills, including complete user journey design.
• Hands-on experience prototyping with AI tools such as Claude.
• Experience designing conversational or AI interfaces and traditional SaaS interfaces for web and mobile apps.
• Experience leading product initiatives across design, engineering, and customer-facing teams.
• Product-minded, customer-focused approach with strong ownership of outcomes and usability.
• Ability to collaborate with engineers, Customer Success, sales, founders, customers, and support teams; experience working in ambiguity and fast-paced environments.

Nice to have

• Experience designing help center or knowledge base experiences.
• Experience designing self-serve products for small and mid-sized business customers.

Culture & Benefits

• Competitive base salary, bonus, and equity.
• Medical, dental, and vision healthcare coverage.
• 401(k).
• Catered lunch every day in the NYC office.
• Unlimited PTO plus company-wide shutdowns during the July 4th week and the Christmas–New Year's week.
• Equal opportunity workplace open to candidates from non-traditional backgrounds.