Salesforce Administrator (Salesforce)

Location: Fully remote, Spain or Poland

Company

hirify.global operates in the fintech sector and uses Salesforce to support sales, account management, and partnerships teams.

What you will do

• Provide first-line Salesforce support by triaging and resolving tickets involving duplicate records, data cleanup, validation issues, access problems, and minor bugs.
• Manage users, permission sets, sharing rules, page layouts, fields, validation rules, and access controls across commercial processes.
• Implement smaller Salesforce configuration and automation changes, including record types and Flows, in collaboration with the Salesforce Developer.
• Maintain reports and dashboards, correct filtering issues, and remove obsolete reporting.
• Use basic SOQL to investigate records and troubleshoot support issues.
• Monitor the connected commercial tools and help advance Salesforce-based automation and AI solutions.

Requirements

• 1+ years of hands-on Salesforce administration experience with Sales Cloud or Service Cloud, supporting a live business team.
• Practical experience with user management, validation rules, permission sets, sharing, reports, and dashboards.
• Experience maintaining Salesforce reports and dashboards, including fixing filters and improving existing reporting.
• Ability to write straightforward SOQL queries to inspect records and troubleshoot everyday support issues.
• Ability to turn vague requests into clear specifications and challenge solutions that do not address the underlying problem.
• Strong focus on Salesforce user experience and responsiveness to user feedback.
• Fluent English.
• Independence, accountability, and readiness to work fully remotely without micromanagement.

Nice to have

• Experience with AI tools such as Agentforce or Claude, or interest in developing these skills.
• Experience designing Salesforce report types and dashboards for different audiences.
• Salesforce Administrator certification (ADM-201), Advanced Admin, or Platform App Builder certification.
• Experience with Outreach, Clay, Hightouch, or Kubaru.
• SQL and experience with Databricks, BigQuery, or Snowflake.
• Enough Apex literacy to read and understand developer code.
• Experience in fintech, banking, or other highly regulated environments.

Culture & Benefits

• Fully remote work from Spain or Poland.
• Work alongside a Salesforce Developer and Data Ops Analyst.
• Emphasis on user experience, scalable and maintainable solutions, security, and privacy.
• Independent working environment without micromanagement.