Marketing Cloud Specialist (Salesforce Marketing Cloud)

Location: Remote; must be able to work on US Eastern Standard time zone.

Company

M&S Consulting delivers strategic process and technology solutions to enterprise organizations across the US through consulting teams focused on complex environments and long-term customer success.

What you will do

• Build omni-channel infrastructure, journey automation, and preference centers for clients across the CCRM, Virtual Clinic, and OBGYN business units.
• Configure MobileConnect SMS short and long codes, TCPA/HIPAA opt-in and opt-out workflows, and lead ingestion channels from Zoom, Eventbrite, and web forms.
• Build three custom CloudPages subscription preference centers and synchronize opt-ins and opt-outs with Health Cloud.
• Configure multi-step Marketing Cloud journeys using Einstein Engagement Scoring and real-time triggers through MC Connect.
• Manage audience schemas, real-time suppression Data Extensions, and cross-channel attribution data flows from Hightouch through Salesforce to SFMC.

Requirements

• Mid-level experience as a Marketing Cloud Specialist.
• Ability to work remotely during US Eastern Standard time zone hours.
• Experience configuring MobileConnect SMS short and long codes, TCPA/HIPAA opt-in and opt-out workflows, and lead ingestion channels.
• Experience building CloudPages subscription preference centers and synchronizing Health Cloud data.
• Experience configuring Marketing Cloud journeys, Einstein Engagement Scoring, MC Connect real-time triggers, audience schemas, suppression Data Extensions, and attribution data flows.

Culture & Benefits

• Remote contract engagement.
• Culture focused on approachable, helpful collaboration and long-term client success.
• Equal opportunity employment practices without discrimination based on protected characteristics.