Senior Product Marketing Manager (AI)

Location: Armenia; hybrid

Company

Develops real-time voice AI products for contact centers, including noise cancellation, accent conversion, voice translation, agent assist, speech analytics, voice security, and voice agents.

What you will do

• Own product marketing for the Voice Agents platform, including early growth initiatives, feature launches, and market launches.
• Align Marketing, go-to-market, and Product around shared plans, and partner with Product on roadmap and packaging decisions.
• Define the ideal customer profile, use cases, positioning, messaging, competitive differentiation, and website copy through market and competitor research.
• Integrate Voice Agents into the existing product portfolio and lead product marketing projects and launches across six products.
• Create sales enablement materials, collateral, demo experiences, customer stories, and website content with CX, Sales, and Growth.
• Track competitors and market changes, maintain consistent messaging, and identify portfolio gaps before they become problems.

Requirements

• 6+ years of B2B product marketing experience, ideally in SaaS, AI, or contact center technology.
• Experience taking a product from 0 to 1 or growing an early-stage product, including positioning, launches, and traction.
• A track record of owning measurable outcomes rather than only delivering outputs.
• Ability to work independently, set priorities, remove blockers, and operate with minimal direction.
• Experience leading cross-functional initiatives without formal authority.
• Ability to manage a major launch alongside several smaller projects without compromising quality.
• Strong writing skills and the ability to translate complex technology into clear, compelling value propositions.
• Fluent written and spoken English.

Nice to have

• Experience with conversational AI, voice agents, or LLM-based products.
• Background in contact center, CX, or CPaaS markets.
• Experience building demos or interactive product experiences.
• Experience using AI tools in daily work.

Culture & Benefits

• Hybrid work arrangement in Armenia.
• Early involvement in a new Voice Agents platform while the product is still taking shape.
• Opportunity to work across a new product and an established portfolio of six products.
• Equal-opportunity workplace with a commitment to respect and empathy.

Hiring process

• Apply through the application form.
• Only shortlisted candidates will be contacted for the next stages.