Client Services Manager (Investment Management)

Location: New York, United States; hybrid work policy with flexible in-office days.

Base pay: $125,000–$200,000 per year, with potential discretionary bonus and additional benefits.

Company

hirify.global is a quantitative investment management and trading firm combining technology, artificial intelligence, data science, and quantitative research to identify market opportunities.

What you will do

• Manage investor inquiries, investor-facing materials, and capital transactions to deliver a high-quality client experience.
• Collaborate with internal business partners and fund administrators to integrate and present robust client-service capabilities.
• Own initiatives involving CRM, data integrity, client portals, and feature adoption for the investor business.
• Process, reconcile, and improve workflows for subscriptions, redemptions, and transfers.
• Drive strategic initiatives using AI and other technology-powered solutions to improve efficiency and personalize investor services.
• Establish quality standards, operational principles, and governance frameworks while representing the hirify.global brand.

Requirements

• 8+ years of professional experience in investor relations, client onboarding, operational due diligence, or account administration.
• Proficiency with investor relations standards and industry trends, with interest in process improvement and emerging technologies.
• Experience leading or mentoring associates and working efficiently, strategically, and independently.
• Strong communication and presentation skills, with acute attention to detail.
• Ability to manage a multifaceted workload, exercise sound judgment, and maintain a client-first approach.
• Series 3 license required within six months of hire; sponsorship is provided by hirify.global.

Culture & Benefits

• Hybrid work with flexible in-office days and a home-office setup budget.
• Fully paid medical and dental insurance for employees and dependents, a competitive 401(k) match, and employer-paid life and disability insurance.
• Onsite gyms with laundry service, wellness activities, casual dress, snacks, and game rooms.
• Tuition reimbursement and sponsorship for conferences and training.
• Generous vacation, unlimited sick days, and competitive paid caregiver leave.