Electrical Services Coordinator

Location: Remote, Quezon City, Philippines

Company

hirify.global operates a growing electrical services team supporting electrical contractor operations.

What you will do

• Answer customer calls, emails, and Microsoft Teams messages and provide customer service throughout each project.
• Qualify incoming electrical service requests and coordinate schedules directly with the owner.
• Prepare estimates and proposals based on the owner’s direction and follow up on pending estimates to support booked jobs.
• Maintain customer information, work orders, invoices, estimates, and job documentation in mHelpDesk and Microsoft Office.
• Coordinate with vendors and suppliers as needed and help jobs move smoothly from the initial call through completion.

Requirements

• At least 3 years of experience working for an electrical contractor or electrical service company.
• Experience with customer service, estimating, service coordination, inside sales, or office administration.
• Excellent written and verbal English communication skills.
• Strong organizational and multitasking abilities.
• Comfort working independently in a remote environment.
• Proficiency with Microsoft Office and Microsoft Teams.

Nice to have

• Experience using mHelpDesk or other field service management software.
• Experience preparing electrical estimates or assisting with bids.
• Ability to read electrical plans and specifications.
• Knowledge of residential and commercial electrical systems.
• Familiarity with electrical terminology and common materials.
• Preferred but not required: a bachelor’s degree in Electrical Engineering, Electrical Engineering Technology, Electrical Technology, Industrial Technology, Construction Management, or Business Administration.
• Equivalent electrical industry experience may substitute for a degree.

Culture & Benefits

• Full-time remote position.
• Independent work supporting the owner and electrical service operations.
• Direct coordination across customer service, estimating, scheduling, vendors, and job documentation.