Senior/Lead Technical Enablement Engineer (FinTech)

Location: Warsaw, Poland; hybrid model with 2 days in the office and 3 days remote. Occasional remote work across Poland and internationally is available subject to internal policy.

Salary: €41,360–€62,040 annual base compensation under the Italian CCNL Commercio framework for Italy-based employees; bonuses and total compensation may vary.

Company

hirify.global Group’s independent subsidiary SimCorp provides integrated investment management solutions for investment and asset managers and is part of a 4,000+ person international organization.

What you will do

• Provide technical enablement and expert support for infrastructure, tooling, environments, and development processes.
• Investigate technical incidents, troubleshoot problems, identify root causes, and coordinate resolution with cross-functional teams.
• Own issues from initial investigation through successful resolution and support delivery teams as the final escalation point.
• Support and maintain test environments and end-to-end infrastructure, including monitoring automated test executions and analyzing failures.
• Collaborate with software engineers, architects, business consultants, and product teams to resolve delivery blockers.
• Contribute to configuration, DevOps-based development practices, and continuous improvement of efficiency, quality, and delivery reliability.

Requirements

• Experience in technical support, application support, IT operations, software delivery, DevOps, or a similar technical role.
• Strong troubleshooting and problem-solving skills, including incident investigation and root-cause analysis.
• Ability to take ownership of issues through resolution and coordinate with multiple stakeholders.
• Basic understanding of software development principles and the software delivery lifecycle.
• Experience with, or willingness to work with, C# or another object-oriented programming language, Git and source control systems, test automation frameworks, CI/CD pipelines, DevOps practices, and Azure DevOps or similar platforms.
• Experience with scripting languages such as PowerShell, Bash, or Python; infrastructure, application, and environment troubleshooting; monitoring and logging tools; and SQL and database fundamentals.
• Ability to read, understand, and debug code even when software development is not the primary role.
• Strong communication, coordination, and interpersonal skills, including the ability to explain technical concepts to technical and non-technical audiences.
• Proactive, collaborative, and comfortable working in an Agile environment, with a continuous improvement mindset focused on efficiency, quality, and delivery reliability.

Culture & Benefits

• Flexible working hours and hybrid work arrangements.
• Modern office with quiet zones and ergonomic workstations.
• Annual bonus structure, holiday allowance, healthcare, life insurance, travel insurance, and cafeteria benefits for eligible employees.
• Professional training, courses, language classes, career development, integration events, volunteering initiatives, and employee-led clubs.
• Additional country-specific benefits include pension plans, 13th- and 14th-month pay, restaurant tickets, and remote workdays abroad.

Hiring process

• Applications must be submitted in English through the career system.
• Candidate feedback may be requested during the recruitment process.