Account Manager — New Business & Closing (Loyalty)

Location: Remote worldwide, with reliable availability during shared CET business hours.

Company

hirify.global connects businesses with loyalty programs such as Miles & More and Etihad Guest, combining commercial frameworks, technology, and operations to support customer acquisition, repeat purchases, and growth.

What you will do

• Own the sales process from qualified opportunity through discovery, solution development, proposal, negotiation, and close.
• Understand SME business models, audiences, priorities, and buying processes to identify relevant loyalty use cases.
• Present loyalty propositions, handle objections, negotiate commercial terms, and secure signed agreements.
• Keep HubSpot accurate, qualify opportunities, manage multiple pipeline stages, and build grounded forecasts.
• Use AI tools for research, meeting preparation, follow-up, and pipeline insights while applying independent judgment.
• Hand over customer objectives, agreed scope, and commitments to Customer Success, and share insights to improve the proposition and sales process.

Requirements

• At least 3 years of relevant B2B sales experience with a proven record of winning new business.
• Provider-side experience in the Loyalty, CRM, or Marketing industry, such as a loyalty technology company, platform, agency, or specialist service provider.
• Personal ownership of deals from discovery through signed agreement.
• Experience selling to SMEs and managing multiple opportunities at different stages.
• Ability to explain loyalty in plain commercial terms and connect it to customer economics.
• Fluent German and English, with confident presentation and communication skills in both languages.
• Strong CRM discipline and practical confidence using AI tools in daily work.
• Curiosity, persistence, receptiveness to coaching, willingness to share learning, and enjoyment of team-based selling.

Culture & Benefits

• Remote work from wherever the best work can be done, with availability during shared CET business hours.
• Competitive base salary plus performance-based variable compensation.
• SDR support for qualified opportunities, ownership of closing, and a structured Customer Success handover.
• Direct collaboration with the Head of Partnerships on live opportunities, commercial ideas, and team growth.
• International, ambitious, hands-on team with room to test approaches and shape the sales process.

Hiring process

• Apply with a CV or profile and a short note about a loyalty deal personally won, including the customer challenge, approach, and result.