Client-Facing Technical Program Manager

Location: Hybrid in New York City, with office attendance three times per week.

Salary: $240K–$280K annually, plus equity.

Company

hirify.global provides an AI-powered estate and tax planning platform for wealth management firms and financial institutions, combining AI, enterprise-grade security, and legal and tax expertise.

What you will do

• Own weekly project cadence, project plans, status updates, risks, and decisions for the largest enterprise clients.
• Scope client requests into clear, agreed technical requirements, including architecture and delivery tradeoffs.
• Push back on unrealistic, oversized, or off-roadmap requests while proposing practical alternatives.
• Escalate critical, blocked, and security-sensitive issues with a clear request and accountable owner.
• Partner daily with Engineering, Product, Support, and business teams to translate client needs and technical constraints.
• Manage difficult conversations and turn successful client delivery practices into reusable playbooks, templates, and reporting.

Requirements

• 7–10+ years of experience running technical programs with external stakeholders. Prior TPM, consulting, solutions, forward-deployed engineering, or similar client-facing technical experience is relevant.
• Software engineering experience, or a computer science degree combined with hands-on technical work. Ability to evaluate architecture, effort, and delivery tradeoffs without current coding responsibilities.
• Proven ability to describe a past client project, its conflicts, and the approach used to resolve them.
• Ability to maintain a position under pressure, communicate difficult decisions, and preserve client trust.
• Experience working with Product, Engineering, Support, business teams, and clients on go-to-market products.
• Ability to understand the full product platform and right-size client requests beyond one client’s individual scope.
• Exceptional written and verbal communication for engineers, executives, and clients.

Nice to have

• Experience with large enterprise or financial-institution clients.
• Familiarity with security, compliance, and due-diligence reviews.
• Experience with enterprise integrations, SSO, or data handling such as PII redaction.
• Exposure to WealthTech, FinTech, or estate and tax planning.
• Experience building repeatable client delivery processes.

Culture & Benefits

• Hybrid work arrangement in New York City, three days per week.
• Medical, dental, and vision insurance options with low-cost premiums.
• Company-paid basic life insurance, short- and long-term disability insurance, and paid parental leave upon eligibility.
• Company equity managed through Carta and a 401(k) with matching and immediate vesting.
• Flexible PTO, paid holidays, birthday time off, and free estate planning for life.