Associate Director, Business Development & Marketing Operations (Remote)

Location: Remote in Canada; candidates must be based in British Columbia, Alberta, Manitoba, Saskatchewan, Ontario, or Nova Scotia, or be willing to relocate to Canada. Travel of 15% is required for meetings throughout the year.

Salary: CAD 115,000–135,000 annually.

Company

hirify.global is a non-profit social enterprise supporting the educational, economic, and social inclusion of immigrants, refugees, and international students through credential evaluation, policy work, programs, and philanthropic initiatives.

What you will do

• Develop the vision, goals, roadmap, strategies, processes, and governance models for Revenue Operations and the Business Development & Marketing organization.
• Lead and develop three direct reports across Sales Operations, Marketing Operations, and Project Management.
• Own Salesforce and related marketing technologies, including planning, business requirements, adoption, reporting, forecasting, integrations, and technology roadmaps.
• Oversee marketing automation, lead management, lead scoring, attribution, audience segmentation, campaign measurement, vendor relationships, and platform optimization.
• Lead strategic project planning, prioritization, governance, delivery, risk management, resource planning, and continuous improvement across Business Development and Marketing.
• Manage performance analytics, dashboards, budgeting, sales planning, data governance, privacy, consent, retention, security, and reporting compliance.

Requirements

• Bachelor’s degree in business administration, Marketing, Operations Management, or a related field. A master’s degree is preferred.
• 8+ years of progressively responsible experience in sales operations, marketing operations, revenue operations, commercial operations, or a closely related field, including complex cross-functional initiatives.
• 3+ years of experience leading and developing high-performing teams.
• Experience managing cross-functional operational initiatives and strategic projects.
• Strong knowledge of sales operations, marketing operations, business process optimization, and organizational effectiveness.
• Proven experience managing Salesforce CRM, reporting environments, related business technologies, marketing automation platforms, and system integrations.
• Strong project and portfolio management skills, with the ability to manage multiple priorities simultaneously.
• Excellent analytical and problem-solving skills, including the ability to translate data into actionable business insights.
• Exceptional leadership, communication, presentation, stakeholder management, data governance, reporting, and performance measurement skills.
• Ability to influence decision-making across all organizational levels, align operations with business objectives, and drive measurable results.
• Detail-oriented approach focused on operational excellence, data integrity, continuous improvement, innovation, and best practices.
• Ability to work collaboratively with people from different backgrounds, experiences, communication styles, and cultures; build relationships; establish credibility; and mobilize stakeholders.
• Ability to work in a fast-paced and evolving environment, stretch across responsibilities as needs evolve, and demonstrate commitment to WES’s mission and values.
• This is a remote working role, and travel is required for meetings throughout the year.

Culture & Benefits

• Remote work and flexible scheduling with generous time-off policies and wellness programs.
• Competitive compensation, comprehensive benefits, recognition, and rewards.
• Professional development, training, career growth opportunities, and tuition reimbursement.
• Purpose-driven work focused on expanding educational and professional pathways and creating social impact.
• Inclusive, diverse, employee-centric culture with employee resource groups, town halls, team events, volunteer opportunities, and equity initiatives.

Hiring process

• Applications are welcomed from candidates whose experience does not perfectly match every requirement.
• Reasonable accessibility accommodations are available throughout the application and recruitment process.