Associate Director, Digital Experience

Location: Remote

Salary: $80,000–$105,000 annually

Company

Direct response marketing and advertising agency helping nonprofit organizations raise funds through digital and integrated marketing programs.

What you will do

• Lead a portfolio of high-value and complex client accounts as the senior strategic partner, overseeing satisfaction, retention, revenue performance, and alignment with client missions and business goals.
• Lead senior client presentations, annual reviews, strategic planning sessions, and account-level budget development, multi-year projections, and financial reporting.
• Develop integrated digital strategies across email, CRO, paid search, paid social, programmatic, texting, and emerging channels.
• Manage Managers and/or Senior Managers, providing coaching, performance feedback, career development, and support for hiring and onboarding.
• Partner with Pod Managers and department leads to improve workflows, cross-functional delivery, best practices, templates, and tools.
• Support pitches, proposals, scoping, and organic growth opportunities within existing accounts.

Requirements

• Bachelor's degree required; an advanced degree is preferred.
• 6–8 years of experience in digital marketing, including significant agency account management experience.
• Demonstrated success leading complex, multi-channel digital programs and managing client portfolios.
• Experience managing and developing direct reports.
• Strong executive presence and communication skills, with the ability to present and influence at senior levels.
• Deep knowledge of digital channels including email, paid media, CRO, and texting.

Culture & Benefits

• Remote-first work environment.
• Full range of benefits.
• Compensation is determined based on market location, experience, job skills, and qualifications.
• No visa sponsorship is available for this position.