Registrar Services Specialist I

Location: Laredo, Texas, United States. On-campus, face-to-face interactions and a regular attendance schedule are required; evening and weekend work may be required.

Salary: $17.54 per hour.

Company

Texas A&M International University’s University Registrar department provides registrar and student records services.

What you will do

• Review documents and forms for completeness, track files for follow-up, and distribute materials for review.
• Update student records and electronic databases, enter grade changes, and maintain records in accordance with federal, state, and university retention policies.
• Receive and evaluate transcripts and credit-by-examination results, enter transfer work, and maintain transfer equivalencies.
• Advise students on program admission criteria, registration options, degree completion, academic progress, and graduation eligibility.
• Research and resolve student account and academic record issues, respond to inquiries, and refer students to appropriate university offices.
• Support training, graduation activities, final checkouts, financial processes, and general University Registrar operations.

Requirements

• Bachelor’s degree from an accredited institution of higher education.
• One year of experience in student services, retention, advising, or another related area.
• Knowledge of word processing, spreadsheet, and database programs.
• Knowledge of general office practices and procedures.
• Ability to communicate effectively orally and in writing and interact professionally with the public and students.
• Ability to plan, organize, and perform tasks accurately and independently, with strong time-management skills.
• Ability to maintain confidentiality and follow federal, state, system, and institutional rules and regulations.
• General office environment; no professional license or certification is required.

Culture & Benefits

• On-campus, face-to-face work in a university office environment.
• Regular attendance on campus and in the workplace is required.
• Professional development opportunities are available to enhance advising knowledge and records management skills.
• The position does not supervise other employees.
• Employment is contingent on credential verification and completion of a criminal history check.

Hiring process

• Submit a resume, cover letter, three professional references with full contact information, and unofficial transcripts during the application process.
• Application materials cannot be changed or additional documents added after submission.