Veteran Affairs Coordinator (Higher Education)

Location: San Antonio, Texas, United States; full-time, onsite role.

Salary: $45,000.

Company

Texas A&M University-San Antonio is a higher education institution serving students and supporting community engagement.

What you will do

• Coordinate recruitment, registration, certification, and retention services related to Veterans Affairs educational benefits.
• Act as a certifying official through VA Once and process transcripts, enrollment verification letters, grades, residency documentation, and other certification records.
• Monitor veteran student enrollment, course eligibility, academic progress, attendance, and required reports for regional and state veterans offices and the VA.
• Advise veteran students and help resolve payment and certification problems while processing high volumes of data accurately.
• Support outreach events, workshops, orientations, and on-campus programming for students, community members, faculty, and staff.
• Prepare correspondence and reports, participate in peer program reviews and professional associations, and contribute to identifying best practices.

Requirements

• Bachelor’s degree or higher in a related field.
• At least two years of related experience managing records, supporting student programs, and/or working in information technology.
• Experience serving veterans and communicating effectively with the military community and all levels of management.
• Excellent verbal and written communication skills, organizational and interpersonal skills, and the ability to multitask and work cooperatively.
• Experience with Microsoft Publisher and Adobe Acrobat.
• Ability to process high volumes of data, analyze and anticipate complex issues, and perform routine and repetitive tasks with a high degree of accuracy.
• A valid driver’s license may be required.
• Ability to lift and carry 50 pounds for recruiting and marketing tent display responsibilities.

Nice to have

• At least two years of experience in higher education.
• Bilingual speaking ability.

Culture & Benefits

• Staff employment with employee benefits.
• Commitment to community engagement and advancing community well-being and prosperity.
• Security-sensitive position requiring a criminal history investigation and credential verification.
• Equal opportunity, veterans, and disability employer.

Hiring process

• Submit a cover letter, resume or CV, and professional references.
• Employment is contingent on completion of required institutional checks and verification procedures.