IT Enterprise Applications Administrator, Atlassian Admin (Atlassian)

Location: El Segundo, California, United States; primarily onsite with occasional travel to company offices of up to approximately 10%.

Salary: $140,000–$200,000 base compensation per year, excluding bonuses, equity, and benefits.

Company

hirify.global develops defense products powered by Coherent Distributed Networks for warfighters, commercial air operators, and border protection teams. Founded in 2022, the company has more than 500 employees and offices in the United States and London.

What you will do

• Administer Jira, Jira Service Management, and Confluence across commercial and FedRAMP-authorized tenants, including projects, spaces, workflows, schemes, fields, screens, permissions, and global settings.
• Design and manage service desk request types, queues, SLAs, approval flows, customer portals, and Confluence knowledge-base links.
• Map manual processes with IT, cybersecurity, HR, facilities, program, and engineering stakeholders and build workflows and automations to route, approve, and fulfill requests.
• Maintain tenant boundaries for CUI and export-controlled data, manage access through SSO and automated provisioning, and conduct periodic access reviews.
• Build, test, and maintain Jira and Confluence automations, including scheduled, webhook-based, branching, and cross-product rules.
• Manage Marketplace apps, change control, upgrades, migrations, documentation, training materials, support escalations, and root-cause analysis.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent work experience.
• Hands-on experience administering Jira and Confluence Cloud for a multi-team organization, including permission schemes, workflows, custom fields, projects, and spaces.
• Experience with FedRAMP-authorized or other government cloud environments, or comparable administration of separate commercial and regulated tenants.
• Experience building Jira and Confluence automation rules using conditions, branching, smart values, and scheduled or webhook-triggered rules.
• Experience administering Jira Service Management, including request types, queues, SLAs, approval workflows, and customer portals.
• Working knowledge of JQL and the ability to build filters, dashboards, and reports for non-technical stakeholders.
• Experience managing users and groups with SSO and automated SAML/SCIM provisioning through an identity provider such as Entra ID or Okta.
• Familiarity with CUI and NIST SP 800-171, CMMC, or DFARS 252.204-7012 requirements, including access control, audit logging, and data handling.
• Experience mapping processes into automated workflows, communicating clearly with stakeholders, working within change management, and documenting administrative procedures.
• U.S. person status is required for access to CUI and export-controlled data under ITAR/EAR.

Nice to have

• Active U.S. government security clearance or the ability to obtain one.
• Atlassian certification in Jira or Confluence administration, or a security certification such as Security+ or CISSP.
• Experience supporting CMMC, NIST 800-171, or FedRAMP assessments and producing audit evidence.
• Scripting or API experience with REST APIs, Python, PowerShell, or ScriptRunner.
• Experience with ITIL or ITSM practices and with migrating, consolidating, or moving content between Atlassian instances or tenants.

Culture & Benefits

• Medical, dental, and vision insurance fully paid by the company.
• 401(k) with a 50% company match up to 6% of pay, plus FSA, HSA, life insurance, and other benefits.
• Unlimited PTO, casual dress code, free daily onsite lunch, and a stocked kitchen.
• Relocation assistance, pre-IPO stock option grants, and planned annual bonuses.
• Onsite work environment with occasional travel to company offices.