Immigration & Mobility Specialist

Location: AMER; Seattle

Company

Nscale is a global hyperscaler building AI infrastructure for superintelligence.

What you will do

• Serve as the primary contact for immigration questions from employees, candidates, and managers, providing clear and empathetic guidance.
• Support new hires, relocations, visa renewals, sponsorship processes, and other complex immigration matters.
• Manage day-to-day US immigration cases and collaborate with external legal counsel on complex matters.
• Maintain accurate records and reporting, meet compliance obligations, and identify immigration risks.
• Manage relationships and service levels with external legal counsel and immigration partners.
• Document workflows, build tracking systems, and use data, metrics, and feedback to improve immigration processes and service delivery.

Requirements

• 3+ years of demonstrable US immigration experience, gained in-house or with a service provider; equivalent expertise is also considered.
• Strong knowledge of US and/or global immigration frameworks and experience managing cases with external legal counsel.
• Excellent written and verbal communication skills, with the ability to explain complex processes clearly and empathetically.
• Strong organizational skills and attention to detail, with the ability to manage multiple cases and deadlines in a fast-paced environment.
• Sound judgement and confidence handling sensitive situations with discretion, professionalism, and compassion.
• A proactive, solutions-focused approach, strong accountability, and the ability to work independently and collaboratively while staying calm under pressure.

Nice to have

• Experience supporting immigration in a high-growth, start-up, or scaling environment.
• Exposure to data centre, infrastructure, or technical workforce populations.
• Experience building or refining in-house immigration processes.
• Strong data reporting and program metrics experience.
• Experience improving employee-facing processes and service delivery.
• Creative, tenacious problem-solving skills and confidence navigating complex situations.

Culture & Benefits

• Collaborative, supportive, and innovative work environment with direct impact on employees and the immigration program.
• Highly competitive package including base salary and equity, with reviews every 12 months.
• Dynamic progression plan with opportunities to try new things, lead, challenge the status quo, and own impact.
• Flexible workplace with autonomy to shape the working day around personal commitments.
• Inclusive and equitable workplace with accommodations available for individual situations.