Business Support Specialist (Logistics)

Location: Fontana, California, United States; onsite warehouse operations support

Salary: $20.00–$25.00 per hour plus annual performance bonus

Company

JD Logistics, part of hirify.global, provides technology-driven supply chain and logistics services, including warehouse management, transportation, last-mile delivery, cold chain, and cross-border operations.

What you will do

• Support daily warehouse operations through data entry, information verification, and document management.
• Coordinate and manage third-party workforce resources.
• Collect, organize, and analyze operational data and prepare reports for business decisions.
• Coordinate cross-functional communication to resolve operational issues and complete projects on schedule.
• Participate in process improvement initiatives and recommend efficiency solutions.
• Respond to customer feedback, resolve issues, and support customer satisfaction.

Requirements

• Associate's degree or above; all majors are welcome.
• Proficiency in Microsoft Office, especially Excel and PowerPoint, with strong data analysis skills.
• Strong communication, coordination, problem-solving, and learning abilities.
• Detail-oriented, responsible, and able to work effectively in a team environment.
• Able to work in a fast-paced environment and manage multiple priorities under pressure.

Nice to have

• Degree in Business Administration, Operations Management, Computer Science, or a related field.
• At least one year of experience in operations support or a related role.

Culture & Benefits

• Full-time employment with an annual performance bonus.
• Collaborative, ownership-oriented, and people-first work environment.
• Opportunity to work with smart warehousing, autonomous delivery, and logistics technology.
• Equal opportunity workplace committed to inclusion and diversity.