Logistics Associate (Inside Sales Representative)

Location: Cerritos, California, United States; onsite role.

Compensation: USD 30–34 per hour.

Company

A rapidly growing services organization providing enhanced client services and operating with a focus on moral responsibility and servant leadership.

What you will do

• Generate and qualify new sales leads through cold calling, email campaigns, market research, and inbound lead qualification.
• Support business development managers by researching target accounts, identifying decision-makers, scheduling discovery calls, and executing sales leads.
• Manage the sales pipeline and CRM records, tracking prospect interactions, account statuses, quotation outcomes, and weekly sales metrics.
• Coordinate competitive air, ocean, and truckload rates with pricing, procurement, and operations teams, then prepare freight quotations and proposals.
• Negotiate freight rates, terms, and service agreements; follow up on outstanding quotes and support closing new shipments.
• Expand existing accounts through cross-selling and upselling services such as customs brokerage and warehousing, while coordinating handoffs to customer service, settlement, and operations teams.

Requirements

• Bachelor's degree required.
• Strong written and verbal English communication skills required.
• 5+ years of experience in transportation, logistics, freight forwarding, or supply chain, including 1–3 years in inside sales or customer service.
• Advanced proficiency in Microsoft Office, especially Excel with Pivot Tables, XLOOKUP/VLOOKUP, and data analysis, and PowerPoint.
• Experience with FIS, WMS, or CRM software such as Salesforce or HubSpot.
• Excellent analytical, organizational, problem-solving, communication, and interpersonal skills, with the ability to work effectively across cross-functional teams.
• Strong understanding of international transportation, freight forwarding, and North American transportation networks.

Nice to have

• Experience supporting freight-forwarding sales or business development in the South Korean or Chinese market.

Culture & Benefits

• Medical, vision, and dental insurance.
• 401(k).
• Paid sick hours.
• Work involves collaboration with business development, pricing, procurement, operations, settlement, and customer service teams.