Solutions Engineering Manager (AI)

Location: On-site 5 days per week in San Francisco, United States, within walking distance of Caltrain.

Company

Builds a platform for self-improving software development that helps enterprise engineering organizations automate code shipping, pull request reviews, testing, and continuous deployment.

What you will do

• Build the Enterprise Solutions Engineering team by defining hiring profiles, recruiting founding Solutions Engineers, and scaling the team with the Enterprise pipeline.
• Design and iterate the operating playbook across discovery, pilot scoping, success metrics, security and compliance reviews, production rollout, adoption, and expansion.
• Own technical win rate, time-to-technical-win, pilot-to-production conversion, post-sales adoption, and expansion metrics.
• Partner with Sales leadership and Account Executives on technical discovery, demos, and proofs of concept tied to customer outcomes.
• Carry accounts while the team ramps and act as the escalation point for complex evaluations, at-risk deployments, and high-stakes Enterprise deals.
• Onboard, coach, and develop Solutions Engineers while feeding customer and prospect insights back to Product and Engineering.

Requirements

• 4+ years leading Enterprise Solutions Engineering, Field Engineering, Solutions Architecture, or customer engineering teams in enterprise software, spanning both pre-sales and post-sales, including at least one team built or scaled from a small starting point.
• Strong track record of sourcing, assessing, and closing senior technical customer-facing talent.
• Strong technical foundation and fluency in modern software development workflows, developer tooling, CI/CD, and AI coding tools.
• Proven ability to partner with Sales while protecting technical integrity and customer trust.
• Ability to operate in high-pressure, customer-facing environments and advance stalled evaluations or struggling deployments.
• Operational discipline, including tracking technical win rates and pilot outcomes and managing through metrics.
• Executive presence and clear communication with developers, architects, and CTOs.
• Builder and player-coach mindset suited to a fast-moving startup environment.

Nice to have

• Hands-on experience with agentic coding tools, LLM-based products, or developer platform sales.
• Background as a software engineer or in a technical consulting role.
• Experience establishing a new team or function for a high-growth company.

Culture & Benefits

• Hands-on, zero-to-one leadership role at the intersection of Sales, Product, and Engineering.
• Direct collaboration with Enterprise Sales leadership, Product, and Engineering.
• In-office work five days per week in San Francisco.
• Opportunity to create structure, operating standards, and career paths in a rapidly scaling startup.