Staff Systems Engineer, Collaboration Platforms & AI

Location: US - Austin, TX; other locations include Bellevue, WA and Foster City, CA. Hybrid office presence is required at least 3 days per week. The role requires 5–10% travel.

Salary: $133,300–$251,100 USD per year; may include potential sales incentive payments, bonus, and equity.

Company

hirify.global is a global payments technology company facilitating transactions between consumers, merchants, financial institutions, and government entities across more than 200 countries and territories.

What you will do

• Own and help define the enterprise collaboration platform roadmap, primarily across Microsoft Teams and the broader Microsoft 365 ecosystem.
• Design and implement platform integrations, APIs, automation workflows, extensibility solutions, custom Teams applications, and collaboration capabilities.
• Identify, develop, test, govern, and deploy AI agents, intelligent workflows, Copilot experiences, bots, and other AI-powered collaboration capabilities.
• Establish lifecycle management and governance for AI agents, Teams applications, bots, and platform extensions, including intake, security assessment, deployment, monitoring, and optimization.
• Define observability, operational intelligence, analytics, and reporting for platform health, reliability, performance, utilization, adoption, and user experience.
• Collaborate with business, security, infrastructure, workplace technology, digital product, end-user computing, voice, and events teams; act as an escalation point for complex platform challenges.

Requirements

• 5+ years of relevant work experience with a Bachelor’s Degree, or at least 2 years of work experience with an Advanced degree, or 0 years of work experience with a PhD; alternatively, 8+ years of relevant work experience.
• Strong systems engineering experience supporting enterprise platforms and services.
• Experience with APIs, platform integrations, automation frameworks, workflow technologies, scripting, or enterprise application ecosystems.
• Familiarity with cloud platforms, modern collaboration technologies, observability practices, analytics platforms, and solution architecture principles.
• Experience evaluating, implementing, developing, or governing AI-powered capabilities, conversational agents, enterprise bots, Copilot experiences, intelligent automation, or digital assistants.
• Experience supporting the full lifecycle of AI agents, bots, applications, or platform extensions from ideation and governance through deployment and adoption.
• Experience defining roadmaps, evaluating emerging technologies, or influencing platform strategy in enterprise technology environments.
• Experience with analytics, observability, telemetry, monitoring, operational intelligence, or service-health platforms.
• Ability to translate business needs into scalable platform capabilities and user experiences, with strong analytical, communication, stakeholder engagement, and problem-solving skills.

Nice to have

• 6–8 years of experience supporting, engineering, or advancing enterprise collaboration, productivity, workplace technology, communications, or digital workplace platforms.
• Experience with Microsoft 365, Microsoft Teams, Azure, Power Platform, APIs, automation frameworks, platform integrations, observability solutions, or extensibility technologies in enterprise environments.
• Knowledge of collaboration platform governance, security, compliance, lifecycle management, AI governance, and operational best practices.
• Experience developing, evaluating, implementing, or governing AI-powered capabilities, intelligent automation, conversational agents, Copilot experiences, enterprise bots, or custom collaboration solutions.
• Ability to assess emerging technologies, develop proofs of concept, influence platform strategy, and translate business needs into scalable collaboration capabilities.
• Microsoft certifications such as MS-700, MS-721, Azure, Power Platform, Copilot, or equivalent certifications.
• Experience with Microsoft 365, Microsoft Teams, Power Platform, Azure services, or comparable enterprise collaboration ecosystems.

Culture & Benefits

• Full-time employment in an office setting with work hours varying according to department needs.
• Benefits may include medical, dental, vision, 401(k), FSA/HSA, life insurance, paid time off, and a wellness program.
• The role supports enterprise-scale technology serving users across more than 200 countries and territories.