Director, Product Management (Digital Experiences)

Location: Hybrid options in the Phoenix, AZ and San Francisco, CA metro markets; 100% remote work in other approved PST, MST, and CST locations in the United States. Available locations include Tempe, AZ; Dallas, TX; and San Mateo, CA.

Salary: $220,000–$250,000 salary plus bonus and benefits.

Company

hirify.global is a digital personal finance company providing personalized financial solutions including debt consolidation, personal loans, home equity loans, financial tools, and education.

What you will do

• Own the long-term vision, strategy, and integrated roadmap for digital acquisition and loan servicing portals across personal loan and HELOC products, including AI agents and tools.
• Lead multifunctional product squads while contributing hands-on to architecture, backlogs, technical specifications, and complex delivery challenges.
• Design unified onboarding, loan origination, automated decisioning, document collection, and post-origination servicing journeys across self-service and human-assisted experiences.
• Analyze user behavior and funnel metrics to improve conversion, self-service loan management, referrals, cross-selling, and refinancing opportunities.
• Expand omnichannel consumer engagement across digital, phone, SMS, email, and AI tools while partnering with Engineering, Marketing, Credit Risk, Legal, Compliance, Sales, and Operations.
• Coach and develop Product Managers, establish career pathways, and raise execution standards across the department.

Requirements

• 10+ years of product management experience delivering complex, consumer-facing digital products, including 3–5 years in a Product Leadership capacity.
• Bachelor’s degree in a related field or equivalent practical experience.
• Deep consumer lending expertise covering personal loans, mortgages or HELOCs, or debt consolidation and acceleration.
• Direct experience with Loan Origination Systems, servicing platforms, digital underwriting, and credit bureau integrations.
• Proven success consolidating fragmented product flows into seamless digital experiences with effective cross-selling.
• Strong technical depth, including reviewing API documentation, participating in architectural discussions, writing detailed specifications, and leading technical execution squads.
• Experience developing digital, phone, SMS, email, and AI engagement channels.
• Robust understanding of lending compliance and regulatory requirements.
• Ability to use product analytics, A/B testing methodologies, and conversion rate optimization frameworks to guide strategic decisions.
• Demonstrated director-level leadership in trusted communication, agile execution, accountability, manager development, coaching, and building organizational capability.

Culture & Benefits

• Hybrid and remote work opportunities in approved United States locations.
• 401(k) with employer match, medical, dental, and vision coverage, plus HSA and FSA options.
• Competitive vacation and sick time, dedicated volunteer days, wellness support, Talkspace, and fitness discounts.
• Up to $5,250 reimbursement for eligible education expenses.
• Pet care discounts, financial assistance through the hirify.global Care Fund, and employee resource groups supporting diversity and inclusion.
• Visa sponsorship and H1-B or STEM-OPT visa transfers are not available.