Compliance Coordinator (Customer Onsite) (Customs Compliance)

Location: Customer onsite in Grapevine, Texas, United States

Company

hirify.global is a Fortune 500 global logistics company providing supply chain management, international trade, and integrated logistics solutions through a worldwide network.

What you will do

• Build customer relationships, understand customer needs, and provide clear, effective service and advice on import, export, and customs matters.
• Monitor customs compliance requests, resolve issues, complete customs exception tasks, and escalate risks or open items as needed.
• Review shipping documents and commercial invoices for import and export customs purposes and evaluate applicable restrictions and regulatory requirements.
• Track operational metrics, meet service-level agreements, and maintain continuous compliance with laws, regulations, corporate policies, and customer requirements.
• Identify process gaps, suggest improvements, and support new business initiatives and transitions between Compliance Teams.
• Support compliance projects, maintain project documentation and action-item tracking, and follow up to ensure completion.

Requirements

• Bachelor’s degree or equivalent working experience.
• 1–3 years of related experience in customs compliance operations, import operations, or export operations is preferred.
• Understanding of international trade and customs regulations, Incoterms, and supply chain impacts.
• Knowledge of international air and ocean transport logistics processes.
• Excellent customer service, communication, interpersonal, negotiation, listening, comprehension, and persuasion skills.
• Risk sensitivity, attention to detail, time management, and resource management skills.
• Ability to work independently, triage and prioritize tasks in a fast-paced environment, and recognize when problems arise or are likely to arise.

Culture & Benefits

• Full-time onsite role with opportunities for career growth and promotion from within.
• Paid vacation, holidays, and sick time.
• Medical, prescription drug, dental, and vision coverage.
• Life and long-term disability insurance.
• 401(k) retirement savings plan and employee stock purchase plan.
• Training and education programs, including required annual training and mandatory courses.