Enablement Specialist, Go-To-Market Readiness

Location: United States — Remote

Company

hirify.global provides telehealth support solutions that help companies deliver virtual care to patients across multiple specialties in all 50 states.

What you will do

• Execute launch-readiness tasks, including Confluence documentation, eLearning courses with Articulate and EasyLlama, FAQs, and quick-reference guides.
• Conduct discovery interviews with Product, Clinical Program Operations, and Product Engineering subject-matter experts.
• Translate product and operational information into accurate, clear enablement content for Sales, Customer Success, and Implementation teams.
• Own updates to existing programs and products, identify changes, and update documentation and training materials.
• Maintain organized, current, and searchable GTM content in Confluence, while identifying outdated or conflicting information.
• Track deliverables and deadlines, communicate with stakeholders, and collaborate with Product Marketing, Revenue Operations, Revenue Enablement, Clinical Program Operations, and Product Engineering.

Requirements

• Experience in a revenue-generating or B2B customer-facing role, such as sales, account management, or customer success.
• Strong written communication skills and the ability to turn complex or technical information into clear, plain-language content.
• Comfort asking questions, finding answers, and following through without perfect instructions.
• Strong organization and attention to detail, with the ability to manage multiple tasks against deadlines.

Nice to have

• Experience or certifications in instructional design, employee enablement, or project management.
• Familiarity with knowledge management systems such as Confluence, an LMS, and project tracking tools such as Jira.
• Experience in healthcare, digital health, or a B2B services environment.

Culture & Benefits

• Remote work in the United States.
• Relatively flat organizational structure with encouragement to contribute ideas and take initiative.
• Culture centered on autonomy, competence, and belonging.