D365 Business Central Senior Support Consultant

Location: Remote, United Kingdom

Salary: £70,000–£75,000 per annum; the offer section also states up to £50,000.

Company

hirify.global is working with an established Microsoft Dynamics specialist.

What you will do

• Act as the escalation point for complex D365 Business Central and NAV support issues.
• Perform advanced troubleshooting and root cause analysis.
• Manage high-priority incidents and deliver long-term solutions.
• Support system enhancements, configuration changes, and minor developments.
• Gather requirements directly from customers and collaborate with developers and third-party suppliers.

Requirements

• Strong D365 Business Central or NAV experience.
• Background in 2nd or 3rd Line ERP Support.
• Excellent troubleshooting and problem-solving skills.
• Experience with Business Central configuration and system enhancements.
• Strong customer-facing and stakeholder management skills.

Culture & Benefits

• Permanent remote role in the United Kingdom.
• Exposure to complex Business Central environments.
• Opportunity to combine technical support with consultancy and development projects.
• Involvement in system improvements and customer enhancements.